JBUP Administrator

Browne Construction; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utilities contractor in the UK seeks a JBUP Administrator to support their water utility contracts across London. This vital role involves generating job packs, assigning work to engineering teams, and coordinating customer appointments. The ideal candidate will have strong attention to detail, exceptional communication skills, and proficiency in Microsoft Office. Join a collaborative team and help deliver essential services to communities. Work hours are 40 hours per week, Monday to Friday, based initially in Enfield with a move to Apsley planned.

Qualifications

• Great attention to detail is a must.
• Exceptional customer service skills and professional telephone manner.
• Strong planning and organizational abilities required.

Responsibilities

• Generate, prepare, and assign job packs for Engineers.
• Allocate work to teams and close out completed jobs.
• Arrange customer appointments for job completion.

Skills

Attention to detail

Customer service skills

Verbal communication

Written communication

Planning

Organizational skills

Problem-solving

Microsoft Office proficiency

Job description

We have an exciting opportunity to join our team at Browne as a JBUP Administrator, supporting our water utility contracts across North, East, and West London.

In this vital role, you will be responsible for generating, preparing, and assigning job packs for our Engineers. You will also allocate work to gangs, close out completed jobs on our cloud‑based internal system and arrange customer appointments for job completion. An understanding of utility drawings (e.g. Gas, Electrical) is advantageous.

Your input will be valued in improving our records and processes, as well as contributing to the development of new systems and procedures to enhance performance and efficiency.

Your working hours will be 40 hours per week, Monday to Friday.

The successful candidate will be based in our Enfield office initially, with a planned move to Apsley in the New Year; details around this can be discussed further at interview.

About Browne

Browne Group is a leading utilities contractor specialising in the water and civil engineering sectors. We deliver complex, sustainable solutions that enhance public infrastructure, improve network resilience, and reduce environmental impact. Our industry‑leading digital approach to project management and quality control ensures consistent delivery to the highest standards.

Our expertise spans infrastructure, non‑infrastructure, and maintenance services across the water and wastewater sectors. We deliver civil engineering works including pipelines, pumping stations and reservoirs; MEICA solutions covering mechanical, electrical, instrumentation, control and automation; and long‑term maintenance programmes that support asset reliability and operational efficiency. This integrated capability enables us to meet diverse client needs across the full asset lifecycle.

Browne is a subsidiary of Renew Holdings plc, a leading UK Engineering Services business. The Group operates through independently branded subsidiaries across UK and European markets, delivering essential infrastructure maintenance and renewal through its highly skilled, directly employed workforce.

What We’re Looking For

• Great attention to detail
• Exceptional customer service skills and a professional telephone manner
• Excellent verbal and written communication skills
• Strong planning, organisational, and problem‑solving abilities
• Proficiency in Microsoft Office applications
• Ability to work well under pressure and manage competing priorities

If you’re ready to join a collaborative and forward‑thinking team, we want to hear from you.

Apply today and bring your expertise to Browne to help us deliver essential services to communities across the country.