Janitorial Services Supervisor

GEDU Global Education; Dickens Heath; On-site; GBP 26,000 - 36,000; Full time

Job summary

A leading educational institution in Dickens Heath is seeking a Janitorial Services Supervisor to oversee cleaning operations and staff across various facilities. Responsibilities include leading a team, ensuring compliance with health and safety standards, managing stock levels, and conducting audits. The ideal candidate will have supervisory experience in cleaning services, strong organizational skills, and a proactive attitude. This full-time role offers a mid-senior level opportunity and requires adherence to high-quality cleanliness standards.

Qualifications

• Experience in supervising cleaning services within busy environments.
• Understanding of Health & Safety, COSHH, and risk assessment.
• Practical knowledge of professional cleaning chemicals and aids.
• Knowledge of cleaning methods, materials, equipment, and quality standards.
• Strong communication, organisation and problem-solving skills.
• Experience planning rotas and conducting audits; maintain compliance records.
• Proficient with emails, MS Office, and basic IT systems.
• Practical knowledge of cleaning chemicals and surface care.
• Flexible, proactive approach; able to work with minimal supervision.

Responsibilities

• Lead and supervise Cleaners across shifts.
• Plan daily deployment and ensure adequate staffing.
• Conduct regular audits and inspections.
• Complete routine, deep-clean schedules and compliance with standards.
• Maintain COSHH docs, risk assessments and safe working procedures.
• Monitor systems (Timetabler, Jira) and respond to SLAs.
• Manage stock levels and costs; conduct monthly stock takes.
• Record audits and KPI data for facilities manager.

Skills

Proven supervisory experience in cleaning or facilities services

Strong communication and problem-solving skills

Knowledge of cleaning methods and quality standards

Ability to plan rotas and allocate work

Proficiency with MS Office and basic IT systems

Organisation

Problem solving

IT proficiency

Tools

MS Office

Email proficiency

Job description

Join to apply for the Janitorial Services Supervisor role at GEDU Global Education.

Location: Dickens Heath, England, United Kingdom.

Role and Responsibilities

• Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
• Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
• Please note, this role will require the candidate to take part in cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
• Ensure completion of routine, periodic, and deep‑clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high‑level dusting) to agreed specifications.
• Uphold colour‑coding systems, infection‑prevention protocols, and quality assurance processes aligned with industry best practice.
• Conduct regular audits/inspections of task completed; record finding, rectify defects promptly, and follow through on corrective actions.
• Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs.
• Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control.
• Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements.
• Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training.
• Complete and record checks on cleaning machinery and equipment for health & safety; elevate defects to Facilities Manager for repair and remove unsafe items from service.
• Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals.
• Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures.
• Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling).
• Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager.

Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement.

Essential Skills and Experience

• Proven supervisory experience in cleaning or facilities services within busy environments.
• Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment.
• Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards.
• Strong communication, organisation, and problem‑solving skills; able to prioritise and adapt to changing needs.
• Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records.
• Proficiency with emails, MS Office, and basic IT systems.
• Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes.
• Flexible, proactive, ‘can‑do’ approach; able to work under own initiative while meeting service standards.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Other
• Education