Jaguar Land Rover Part-time Receptionist / Host

Sytner Group; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive dealership in Greater London is seeking a friendly and enthusiastic Receptionist/Host to join their Welcome team. The ideal candidate will manage customer visits, handle incoming calls, and ensure a warm and inviting environment. Excellent communication and organizational skills are essential. This position offers a competitive benefits package and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to Work scheme

One day a year paid voluntary/community work

Qualifications

• Exceptional communication skills, both verbal and written.
• Ability to manage customer experiences effectively.
• Passion for brand and customer service.

Responsibilities

• Welcome customers and manage their visits.
• Handle incoming calls and direct them appropriately.
• Provide refreshments and enhance customer experience.

Skills

Proactive communication

Organizational skills

Customer service

Efficiency in call management

Job description

Jaguar Land Rover South West London is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover.

You will welcome every customer through our doors, manage their visit by directing them to the correct department efficiently, and offer refreshments. You will also manage incoming calls and be responsible for connecting the diallers to the right department promptly.

The Working Pattern For This Position Will Be

• Monday – 8am to 6pm
• Tuesday – 1pm to 6pm
• Wednesday – 1pm to 6pm
• Friday – 1pm to 6pm

About You

You will be the first impression on the phone for our clients and guests – a warm and cheerful voice with an efficient call‑transfer ability is essential. You will also help proactively manage the experience of anyone who visits our showroom so that each customer and guest feels we have provided uniquely personal and bespoke service.

To provide the best service we need a proactive communicator with our management and dealership teams, innovative in creating experiences, and someone who uses initiative to delight customers. You must also collate customer knowledge, anticipate their needs, and possess excellent organisational and preparation skills coupled with a genuine passion for detail.

Why Sytner?

Sytner Group is delighted to provide an industry‑leading benefits package.

• Enhanced Holiday Entitlement – 33 days inclusive of bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to Work scheme
• One day a year paid voluntary / community work

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestigious vehicle brands across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent’ and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location
Sytner Jaguar Land Rover South West London
42 Hanworth Road, Sunbury on Thames, Surrey, South East, United Kingdom, TW16 5LN