ITU Clinical Support Worker

East Kent Hospitals University NHS Foundation Trust; Ashford; On-site; GBP 21,000 - 25,000; Full time

Job summary

East Kent Hospitals University NHS Foundation Trust is seeking an ITU Clinical Support Worker for The William Harvey Hospital in Ashford. The role involves contributing to high-standard holistic care on an 18-bed mixed level ITU unit, supporting emergency and elective admissions.

The post is full time, with a closing date of 12 November 2026. The Trust emphasises a welcoming team environment and a structured induction programme including the Care Certificate. Sponsorship is not available.

Qualifications

• GCSE Maths and English (or equivalent) are required.
• Care Certificate completed or in training.
• Good literacy and numeracy skills are essential.

Responsibilities

• Assisting in delivering high standards of holistic care on a critical care unit.
• Participating in induction and care pathway requirements as part of non-registered development.

Skills

Good communication skills

Team player

Literacy & numeracy

Flexible and collaborative

Customer service experience

Education

GCSE Maths and English

Care Certificate

Job description

East Kent Hospitals University NHS Foundation Trust

ITU Clinical Support Worker

The closing date is 12 November 2026

Come and join us! We have excellent full time opportunities for ITU Support Workers within the Critical Care department at The William Harvey Hospital in Ashford. We are a busy 18 bedded mixed level unit admitting emergency and elective admissions from a variety of specialities. We are a friendly, welcoming team, working within a dynamic, responsive and growing unit.

PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.

Main duties of the job

As a unit we pride ourselves on delivering consistent high standards of holistic care. This is reflected in our ICNARC data, performance metrics and feedback from patients, relatives and visitors to our unit.

We offer a supportive environment with an extensive induction programme; this includes the Care Certificate. This is a national induction programme for all newly employed ITU Support Workers. Within EKHUFT the care certificate will form part of the non-registered development pathway and the certificate awarded will be transferable between health care settings

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

If you have further queries please dont hesitate to contact the line manager using the contact details below

Qualifications & Training

• Good standard of secondary education
• GCSE or Level 2 equivalent Maths and English
• Completed Care Certificate

Governance

• Comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
• Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.
• Know the role and work within scope of practice

Clinical skills and experience

• Good interpersonal and communication skills
• Good standard of literacy and numeracy
• Basic IT skills
• Ability to work flexibly and collaboratively as part of a team
• Experience of acting in a caring role dealing with customer service
• Experience of acting in a caring role dealing with customer service

Personal/professional attributes

• Team player
• Organisational skills
• Remain calm under pressure

Other requirements

• To be aware of and adhere to the trust vision, mission and values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Kent Hospitals University NHS Foundation Trust