IT Within Operational Technologies Technician

Guidant Global; Aberystwyth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major aerospace manufacturer in Wales is seeking an IT in OT Technician to maintain and secure IT systems. This full-time role involves hands-on support in a manufacturing environment, requiring strong IT services experience and knowledge of cybersecurity practices. The ideal candidate will work closely with production teams to ensure operational efficiency and contribute to the company’s mission of producing world-class aircraft.

Benefits

Training on Airbus tools and processes

Opportunities for professional growth

Inclusive workplace culture

Qualifications

• Solid background in IT services and support within a manufacturing environment.
• Able to assess both physical and digital security.
• Experience with software/database backups and IT documentation.

Responsibilities

• Identify, categorize, and document IT and OT endpoints.
• Apply security measures and monitor backups.
• Provide hands-on IT support to eliminate production deviations.
• Drive improvement of IT in OT processes.
• Collaboration with production teams.
• Full-time on-site presence with occasional flexibility.

Skills

IT services and support experience

Cyber security knowledge

Technical skills in security software

Networking infrastructure understanding

Confident communication

Flexibility for evening shifts

Tools

Google Workspace

Job description

Information Technologies within Operational Technologies (IT in OT) Technician

Location: Broughton, North Wales (100% on-site)

Hours: 35 hours per week (4.5 days, between 7am-7pm, with some flexibility)

Pay: £20.93/hour (PAYE) or £28.00/hour (Umbrella)

Security Clearance: BPSS+ (completed by Airbus Security)

Travel: Occasional trips to Filton and potential annual travel within Europe

About the Role

Join our dynamic Digital team at Airbus Broughton, the heart of wing manufacturing for the world's leading commercial aircraft. As an IT in OT Technician, you'll play a vital role in maintaining and securing the IT systems embedded within our industrial assets. You'll work closely with plant maintenance, manufacturing operations, and support teams to ensure our production technology is robust, secure, and ready for the future.

What You'll Do

• Inventory & Documentation: Identify, categorise, and document IT and OT endpoints across industrial assets. Maintain up-to-date hardware/software inventories and recovery documentation.
• Security & Compliance: Apply security measures such as antivirus, security patches, and network segregation. Monitor and manage backups and recovery procedures in line with company policy.
• Operational Support: Provide hands‑on IT in OT support to eliminate production deviations, working across detail manufacture, sub‑assembly, final assembly, and build lines.
• Continuous Improvement: Drive the deployment, sustainability, and ongoing improvement of IT in OT processes throughout the production area.
• Collaboration: Work closely with production teams, industrial maintenance, and IT product managers to ensure seamless operations.
• On‑Site Presence: This is a full‑time, on‑site role with occasional flexibility required to cover shifts at short notice.

What We’re Looking For

• Experience: Solid background in IT services and support, ideally within a manufacturing or operational environment.
• Cyber Security: Knowledge of cyber security practices, especially in industrial settings. Able to assess both physical and digital security at a first level.
• Technical Skills: Experience installing security software and system patches, performing and restoring software/database backups, and managing IT documentation.
• Networking: Good understanding of networking infrastructure and MS operating systems (including legacy systems). Familiarity with Google Workspace is a plus.
• Communication: Confident communicator, able to engage with both IT professionals and end users on the shop floor.
• Flexibility: Willingness to occasionally work evening shifts (e.g., 13:30‑20:00) to support the team.

Why Join Us?

• Be Part of Something Big: Contribute to the production of world‑class aircraft at a site ramping up to deliver 1,000 aircraft per month by 2027.
• Professional Growth: Training provided on Airbus tools and processes, with opportunities to develop your expertise in a cutting‑edge industrial environment.
• Inclusive Culture: We welcome applicants from all backgrounds and are committed to creating a diverse and supportive workplace.

How to Apply

If you're passionate about IT, thrive in a hands‑on environment, and want to make a real impact in advanced manufacturing, we'd love to hear from you. Apply today and help shape the future of aerospace at Airbus Broughton!

Guidant Global is committed to diversity and inclusion. We encourage applications from all qualified candidates, regardless of background or identity.