IT Vendor Relationship Manager – Hybrid

OSB Group; Wolverhampton; Hybrid; GBP 48,000 - 58,000; Full time

Job summary

A leading mortgage lender is seeking an experienced professional for IT Supplier Relationship Management in Wolverhampton or Chatham. The role requires strategic management of 300 suppliers, enhancing governance frameworks, and engaging internal stakeholders. Candidates should have strong experience in relationship and performance management, with knowledge of tools like ServiceNow and P2P solutions such as Oracle or SAP. A competitive salary of £48,000 to £58,000 is offered alongside a comprehensive benefits package.

Benefits

Discretionary annual bonus up to 15%

28 days annual leave plus bank holidays

Contributory pension (8% employer, 5% employee)

Life Assurance (4x salary)

Private Medical Insurance access

Maternity/Paternity Leave benefits

Hybrid working opportunities

Cycle and Technology Purchase schemes

Qualifications

• Experience in relationship management with various stakeholders.
• Managing performance issues within supplier management.
• Monitoring service levels and performance metrics.

Responsibilities

• Manage high-quality engagement with suppliers and stakeholders.
• Prepare and present regular status and governance reports.
• Chair supplier meetings and ensure effective collaboration.

Skills

Relationship management

Performance management

Service level monitoring

Knowledge of ServiceNow or similar

Knowledge of P2P tools

Category management

Tools

ServiceNow

Oracle

SAP

Job description

A leading mortgage lender is seeking an experienced professional for IT Supplier Relationship Management in Wolverhampton or Chatham. The role requires strategic management of 300 suppliers, enhancing governance frameworks, and engaging internal stakeholders. Candidates should have strong experience in relationship and performance management, with knowledge of tools like ServiceNow and P2P solutions such as Oracle or SAP. A competitive salary of £48,000 to £58,000 is offered alongside a comprehensive benefits package.