IT Training Specialist: Systems & Microsoft 365 Expert

Liberty Gas Group; Knowsley; On-site; GBP 60,000 - 80,000; Full time

Job description

Responsibilities

• Create engaging training materials (guides, e-learning, videos)
• Deliver group and one to one sessions across the business
• Evaluate training impact and keep content up to date
• Support users with system queries and act as the go‑to training contact
• Collaborate with teams and system experts to ensure accuracy
• Contribute to projects by developing and delivering training (Workforce Management Systems, MRI Repairs/ MRI Maintain)
• Experience designing, delivering, and evaluating systems training
• Strong instructional design skills and familiarity with e-learning tools
• Excellent Microsoft 365 knowledge (Teams, SharePoint, OneDrive, PowerPoint)
• Ability to simplify complex processes into practical learning
• Great stakeholder and relationship‑building skills
• Knowledge of MRI Repairs, MRI Maintain, COINS, or willingness to learn (Desirable)
• Awareness of ITIL practices and project change control (Desirable)

Join us on a permanent basis in the North West (Knowsley), working full time (40 hours/week). In return, you ll receive a competitive salary (dependent on experience) plus great benefits!

What We Offer:

• Work-Life Balance: 23 days holiday + bank holidays
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programs
• Training & Growth: Ongoing professional development