IT Trainer

LDMS; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fintech company in Cardiff is seeking an IT Trainer to support successful account migrations by delivering innovative training and maintaining training materials. Ideal candidates will have a proven track record in training delivery, good communication skills, and be adaptive to new methods. The role offers a range of benefits, including a discretionary bonus and private health insurance.

Benefits

Discretionary Bonus (Up-to 20%)

25 days annual leave (plus bank holidays)

1 day Birthday leave

1 day Charity leave

Private Health Insurance

EAP

Pension (3% / 5% contribution)

Salary sacrifice - (Bike & Electric Vehicle Scheme)

Qualifications

• Experience with innovative training methods.
• Able to communicate effectively with IT professionals.
• Keen to develop new skills.

Responsibilities

• Develop and maintain training materials.
• Deliver training through innovative methods.
• Evaluate and adapt training programs as needed.

Skills

Proven track record in delivering quality training

Adaptive to new training methods

Good communication skills

Education

Graduate in a media related subject

Job description

Stability, flexibility and the opportunity to work on greenfield projects within one of Europe’s leading financial experts, sound interesting to you?

LDMS - About Us

Founded in 2018, LDMS is part of the LC Financial Holdings group, a 3 pillar organisation that has over 950 employees across Europe. Together, we have an impressive track record of providing world class credit expertise that spans over 20 years.

We are a Fintech company focused on digital lending software, a market growing around 18% per year and set to be worth $27 billion by 2028. Given our expertise within the company and across the group we aim to be the leader in the space, and in order to do that we need a team of people who can not just write quality code but can think, create and challenge others to come up with the best solutions for our customers. We are an ambitious team with a pretty big ‘to do list’ including improving existing products, building new ones and delivering to new markets.

The Role

As an LDMS IT Trainer you will support the successful delivery of account migrations, through the maintenance of manuals and the delivery of training via innovative methods. This is a key role to help deliver seamless migrations onto the LDMS managed platforms. This role will ensure that the customer is trained effectively, for any new features and capabilities.

Key Responsibilities

• Work as part of the wider Professional Services team, ensuring that training materials are developed and maintained.
• Prepare and develop a range of resources to support learning.
• Bring innovative ideas in the creation and delivery of training material.
• Ability to create content and training material in a number of innovative ways, video, online etc.
• Keep up to date with latest advances on the delivery of quality material.
• Contributing to the overall success of migrations, ensuring that training is planned and delivered.
• Understand the delivery outcomes/products, ensuring that quality training is developed and provided.
• Work with service delivery team to understand and address areas where incidents/tickets are as a result of bad or sub-optimal operational practices.
• Monitor and review all allocated learning and development activities ensuring that they continue to be fit for purpose
• Amend and revise programmes as necessary, in order to adapt to changes occurring in the work and/or regulatory environment
• Evaluate and develop own practice, maintaining an up to date knowledge of current business developments and requirements

Essential:

• Proven track record in delivering quality training.
• Adaptive to new ways of delivering training.
• Keen to develop new skills.
• Good communication skills. Able to communicate with IT professionals and stakeholders at various levels.

Desirable:

• Financial services exposure.
• Able to deliver material using innovative ideas.
• Graduate in a media related subject.

What’s important to us?

It’s safe to say our passion is tech, but we recognise that the people we hire and bring together are at the heart of the organisation. Over the years, we have acquired and recruited a pretty eclectic bunch with hobbies ranging from gaming to ultra marathon running, snowboarding to chess and hiking and climbing; However, what we do have in common are our values:

• Teamwork
• Merit
• Develop
• Honest
• Impactful
• Integrity

We offer the following benefits:

• Discretionary Bonus (Up-to 20%)
• 25 days annual leave (plus bank holidays)
• 1 day Birthday leave
• 1 day Charity leave
• Private Health Insurance
• EAP
• Pension (3% / 5% contribution)
• Salary sacrifice - (Bike & Electric Vehicle Scheme)