IT Technician

GEDU CAREERS; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A higher education provider located in Leeds is seeking a part-time IT Support professional to provide face-to-face services to students and staff. The ideal candidate should possess a Bachelor's degree, knowledge of internet security, and hands-on experience with IT systems. Benefits include 25 days of annual leave, flexible work arrangements, and a discretionary performance bonus. This position is vital for supporting educational success and cannot sponsor visas.

Benefits

25 days annual leave

Flexible benefits

£500 employee referral scheme

Discretionary performance bonus

Qualifications

• Good knowledge of internet security and data privacy principles.
• Hands-on experience with installation of operating systems and software.
• Experience providing IT support remotely and in person.

Responsibilities

• Provide high quality, face to face IT services to students and staff.
• Provide technical support with Audio Visual and IT equipment.
• Diagnose problems and implement corrective action procedures.

Skills

Internet security principles

Installation of operating systems

IT Support experience

Knowledge of ITIL best practices

Programming languages knowledge

Education

Bachelor's Degree

Job description

Type of Contract:Permanent/Part Time (Evenings and Weekends)

About Us:GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:Changing Lives through Education

The Role:To provide high quality, face to face IT services to students and staff based on one of the GBS campuses.

This role is not eligible for visa sponsorship!

What the Role Involves:

• To provide high quality, face to face IT services to students and staff based on one of the GBS campuses.
• Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
• Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
• Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalating to other technical resources as appropriate.
• Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
• Follow best practice guidelines in ensuring security and privacy of networks and computer systems.

About You:

• Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+).
• Hands-on experience with installation of operating systems and software, computer networks, network administration and network installation.
• Experience of providing IT Support in person and remotely (by phone, on-line chat)
• Knowledge of service management systems and ITIL best practice.
• Knowledge of technical management, information analysis and of computer hardware/software systems.
• Knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
• Knowledge with implementing, configuring, and testing solutions

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

About Us

GEDU Global Education is a dynamic and innovative group of education providers.

Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.

Job Info

• Job Identification 25390
• Posting Date 01/06/2026, 04:56 PM
• Degree Level Bachelor's Degree
• Job Schedule Part time
• Locations St George House, Leeds, LS1 3DL, GB