IT Technician Apprentice — Full Training & Growth

QA; New Romney; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading IT training organization in New Romney is looking for an IT apprentice to diagnose and repair IT equipment at customers' homes and offices. Responsibilities include providing remote support and ensuring customer satisfaction. Requirements include 3 GCSEs at grades 4+ and a professional attitude. This role offers full training, career development opportunities, and a pension scheme. With flexible working hours of 30 per week, this apprenticeship can lead to permanent employment after completion.

Benefits

Continuous professional development

Pension scheme with matched contributions

Career development opportunities

Qualifications

• Must have positive customer interaction skills.
• Ability to maintain work areas tidy and presentable.
• Experience in handling payments effectively.

Responsibilities

• Diagnose and repair IT equipment at customer locations.
• Repair and build PCs, laptops, and other IT devices.
• Provide remote customer support and service inquiries.

Skills

Positive and professional attitude

Tidy and presentable workspace

Cash handling procedures

Driving license and own vehicle

Education

3 GCSEs (or equivalent) at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Job description

A leading IT training organization in New Romney is looking for an IT apprentice to diagnose and repair IT equipment at customers' homes and offices. Responsibilities include providing remote support and ensuring customer satisfaction. Requirements include 3 GCSEs at grades 4+ and a professional attitude. This role offers full training, career development opportunities, and a pension scheme. With flexible working hours of 30 per week, this apprenticeship can lead to permanent employment after completion.