IT Technician

Morgan Hunt UK Ltd; Wolverhampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A respected recruitment agency is seeking an IT Technician in Wolverhampton, UK. This role involves providing 1st and 2nd line support, maintaining IT equipment, and assisting staff and students with technical issues. Ideal candidates should have prior IT support experience and a commitment to excellent customer service. This is a temporary position with an ASAP start date.

Qualifications

• Experience in an IT support or technician role (1st/2nd line).
• Strong customer service skills needed.
• Enhanced DBS required (or willingness to obtain).

Responsibilities

• Deliver 1st and 2nd line IT support to staff and students.
• Set up, maintain, and troubleshoot IT equipment.
• Respond to technical queries and service tickets.

Skills

Customer service skills

Troubleshooting

Time management

Education

Previous experience in IT support (1st/2nd line)

Tools

Windows operating systems

Microsoft Office Suite

Job description

Overview

Morgan Hunt is working in partnership with a highly respected Further Education College in the West Midlands. Due to an increased workload they are seeking to appoint a talented and enthusiastic IT Technician. Role: IT Technician; Location: West Midlands; Start: ASAP; Job Type: Temporary

The Role

Join an FE College as their new IT Technician, where you'"ll not only keep their technology running smoothly but also deliver outstanding support to students, staff, and faculty. This role goes beyond tech—it's about making a real difference through excellent customer service.

Key Responsibilities

• Deliver 1st and 2nd line IT support to staff and students across multiple college sites
• Set up, maintain, and troubleshoot desktops, laptops, printers, AV equipment, and network hardware
• Respond to and resolve technical queries and service tickets in a timely manner
• Support college systems and applications, ensuring minimal downtime
• Maintain accurate records of issues and resolution

Education, experience and requirements

• Previous experience in an IT support or technician role (1st/2nd line)
• Must have strong customer service skills
• Solid understanding of Windows operating systems and Microsoft Office Suite
• Strong troubleshooting, communication, and time management skills
• Full UK driving licence and willingness to travel between campuses
• Friendly, professional attitude with a commitment to great service
• Enhanced DBS on the update service (or willingness to obtain one)

This is a fantastic opportunity for someone with hands-on IT support experience looking to gain or expand their skills within the education sector.

If you are interested in this role or would like to apply please send through your most up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.