IT Technician

inploi; Wigan; On-site; GBP 28,000 - 34,000; Full time

Job summary

A local education trust in Wigan seeks an enthusiastic IT Technician to provide hardware and software support to teaching staff. The role involves completing helpdesk requests, collaborating with the IT team, and understanding complex networking systems. Candidates should have experience in educational IT support and excellent communication skills. This full-time position offers a salary range of £28,598 to £33,699.

Qualifications

• Experience in providing IT support in educational settings.
• Ability to understand complex networking systems.
• Excellent communication and teamwork skills.

Responsibilities

• Complete helpdesk incident and problem requests.
• Collaborate with the IT department to share information.
• Ensure teaching requirements are met at local schools.

Skills

Reactive hardware support

Software support

Networking systems understanding

Collaboration skills

Job description

Please note the employer for this position is not Wigan Council

Dean Trust Wigan,

Greenhey,

Orrell,

Wigan.

WN5 0DQ

Salary: Grade 5-7, Points 12-22 (currently £28,598 to £33,699)

37 hours per week

Required for as soon as possible

The Dean Trust is seeking to appoint a talented and enthusiastic IT Technician to join our dedicated team at Dean Trust Wigan.

The core purpose of the role will be to provide reactive hardware, software & peripheral support to all Teaching & Learning staff, Governors, visitors and third parties in line with School and Trust requirements.

Key responsibilities:

• To complete helpdesk incident & problem requests in line with internal policies and procedures, ensuring compliance with these at all times.
• To work collaboratively across the Trust, to share information within the IT department (through the production & use of knowledge base articles and user guides).
• To understand the essential requirements of complex networking systems.
• Ensure all teaching & learning requirements are met at their local school, in addition to supporting their Schools across their Hub when requested by their line manager.

Method of Application

To apply please click on the 'Apply Now' link on https://thedeantrust.face-ed.co.uk/Emp/Campaign/DetailsEmpView?campaignRef=SCH-TDT-0124 for further information please contact the Human Resources Department at Dean Trust Wigan.

Applications will be shortlisted for interview and the HR Department will contact those applicants who are selected.

For more information about the role please contact us on 01942 511987 or email [e-mail]

Thank you again for your interest in working for The Dean Trust. We look forward to hearing from you.

We are an Equal Opportunities employer committed to ensuring inclusion, diversity and equality of opportunity. We welcome applications from a diverse range of candidates including those from underrepresented groups, and/or with protected characteristics.

Interview date: To Be Confirmed

This position is subject to Enhanced Disclosure Procedures plus child barred list check

The employer is committed to safeguarding

To view the details relating to this position and to access the application form, please click the links below:

• Candidate Brochure
• Recruitment Brochure

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