IT Technician

Rentavilla4u; Walsall; On-site; GBP 28,000; Full time

Job summary

A leading accountancy firm in the UK is looking for an IT Operations Technician to provide operational support within a busy IT function. The role involves configuring Windows devices, diagnosing hardware issues, managing stock, and collaborating with IT teams. The ideal candidate will have practical IT experience, possess strong problem-solving skills, and exhibit excellent customer service abilities. This fixed-term position offers a chance to develop technical and professional skills in a supportive environment.

Qualifications

• Previous experience in the IT industry, ideally within operations or procurement.
• Organised, reliable, and adaptable approach to tasks.

Responsibilities

• Configure and image Windows devices.
• Diagnose and resolve hardware-related issues.
• Manage stock control, including accurate recording of stock in/out.
• Oversee warranty repairs and equipment returns.
• Maintain accurate asset management records.
• Update IT tickets with clear and relevant information.
• Support onsite engineers and assist with technical tasks as required.
• Contribute to IT projects and wider departmental initiatives.

Skills

Basic technical knowledge of IT systems and hardware

Strong problem-solving skills

Excellent customer service and communication skills

Proactive, hands-on approach

Ability to work effectively as part of a team

Job description

IT Operations Technician

We are delighted to be recruiting for a fantastic opportunity with one of the UK's leading and fastest-growing accountancy firms: our client is seeking an IT Technician to provide essential operational support for the wider business.

• Aldridge, West Midlands
• Fixed-Term Contract
• Full-time, 37.5 hours per week
• £28,000 per annum

Role

We are seeking an IT Operations Technician to join a busy IT function and provide hands‑on operational support across day‑to‑day technical activities. This is an excellent opportunity for someone with practical IT experience who enjoys working in a fast‑paced environment and supporting both technical teams and end users.

You will play a key role in device configuration, fault diagnosis, asset management, logistics, and project support, helping to ensure the smooth running of IT operations.

As The IT Technician, Your Responsibilities Will Include

• Configure and image Windows devices
• Diagnose and resolve hardware‑related issues
• Manage stock control, including accurate recording of stock in/out
• Oversee warranty repairs and equipment returns
• Maintain accurate asset management records
• Update IT tickets with clear and relevant information
• Support onsite engineers and assist with technical tasks as required
• Contribute to IT projects and wider departmental initiatives
• Carry out administrative duties to ensure efficient workshop operations
• Maintain a clean and organised workspace
• Collaborate with other IT teams, including remote support and infrastructure
• Assist with maintenance of the field van fleet
• Undertake additional duties to support daily IT operations as needed

Requirements

To be successfully shortlisted for the IT Technician position, you will present previous experience in the IT industry, ideally within operations or procurement.

In Addition To This We Would Expect To See

• Basic technical knowledge of IT systems and hardware
• A proactive, hands‑on approach with strong initiative
• Ability to work effectively as part of a team
• Strong problem‑solving skills
• Excellent customer service and communication skills
• Organised, reliable, and adaptable

Additional Information

• A fixed‑term opportunity within a supportive IT environment
• Exposure to a broad range of IT operational activities
• The chance to develop technical and professional skills in a collaborative team. This is a fantastic opportunity for an ambitious IT Technician that is locally based Aldridge, to further their career in a supportive and professional environment. If you are looking to take the next step in your journey, apply now to join a dynamic and growing team! If you're interested in something new and want to chat more, please call Hannah Kirk on 01782 438115 (op2) or apply for consideration. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.