IT Technician

Jago Consultants; Sydenham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A UK leading IT solutions provider is seeking an IT Technician for Sydenham School. The ideal candidate will provide first-class IT support, manage technical issues, and lead an IT apprentice. Candidates should have strong communication skills, a passion for technology, and relevant IT qualifications. Salary ranges between £28,000 and £35,000 with additional benefits offered.

Benefits

25 days holiday including bank holidays

Pension Scheme

Other benefits discussed at interview stage

Qualifications

• Strong experience with IT and technical issues is required.
• Flexibility and adaptability in a school environment.
• Excellent leadership abilities.

Responsibilities

• Resolve daily ICT support requests.
• Work with school development team for service improvement.
• Manage an IT apprentice for training and support.
• Oversee installation, configuration, and maintenance tasks.
• Monitor and manage infrastructure systems.

Skills

Customer service

Communication skills

IT problem solving

Education

A Level in ICT

Microsoft Certification

Tools

Active Directory

DNS

DHCP

Hyper-V

VMware

Citrix

Exchange

Job description

Job Description

IT Technician required. Our client is are a UK leading organisation who specialise in IT strategies and solutions to power growth. Working across the South East & beyond, they deliver infrastructure, security, software and support for businesses, schools and other organisations.

They are now on the lookout for an outstanding IT Technician to join the team and work at Sydenham School. You will be fully based in the school, with access and support from the IT team in Marden. As they like to operate as a team, there will be times when you may need to undertake training at their office in Marden. They need someone who is customer focussed with an admiration for customer service, great communication skills, and a passion for technology. You will be experienced in giving a first class IT service to resolve client issues.

Position Overview

• First port of call for all your School’s ICT needs – resolving daily support requests
• Working with school development team to ensure that the schools are getting the best level of service
• Manageable responsibility for an IT apprentice to ensure they are receiving sufficient training & support
• Managing & Controlling all technical aspects of the installation, configuration, and maintenance
• Manage advanced diagnosis procedures on Hardware, software and peripherals
• Ensure all help desk tickets are logged, tracked and resolved
• Monitor and manage all infrastructure systems / Manage key services including Active Directory, DNS and Group Policy
• Filtering, monitoring firewall and anti-virus systems

Position Requirements

• Strong Experiencw with IT and Technical issues
• A Level in ICT
• Microsoft Certification – desirable
• AD, DNS, DHCP, GP – Essential
• Flexible & adaptable
• Be prepared to work with students and to train small groups of school staff
• Excellent Team Leader
• Hyper-v & VMWare Certification – Desirable
• Citrix & Exchange – Desirable

Position Remuneration

• Salary £28,000 – £35,000
• Monday to Friday 8 : 30am – 17 : 30pm
• 25 days holiday including bank holidays
• Pension Scheme
• Other benefits discussed at interview stage