IT Technician

GDST (The Girls' Day School Trust); Sheffield; On-site; GBP 27,000 - 31,000; Full time

Job summary

An educational trust in Sheffield is looking for an IT Technician to manage school IT systems and provide technical support. The role involves installation, troubleshooting, and maintaining IT infrastructure to support staff and students effectively. Candidates should have a strong technical background and a commitment to safeguarding and professional development. This is a full-time, permanent position with a competitive salary range between £27,171 and £30,720 per annum.

Qualifications

• Strong technical understanding of IT systems and infrastructure.
• Experience in providing IT support in an educational setting preferred.
• Commitment to ongoing professional development.

Responsibilities

• Ensure reliability of IT systems for the school.
• Provide technical support and troubleshoot issues.
• Maintain a secure and compliant IT environment.

Skills

Technical understanding of IT systems

Problem-solving skills

Communication skills

Network troubleshooting

Tools

IT security protocols

Backup systems

Software applications

Job description

Overview

Employer: Sheffield Girls’ - GDST; Location: Sheffield, South Yorkshire. Contract Type: Permanent. Hours: Full Time. Salary: Between £27,171 - £30,720 per annum (GDST Support Staff Grade 3, dependent on experience).

Posted 29 January 2026 • Start Date: As Soon As Possible • Expires: 13 February 2026 09:00 AM. Job ID: 1532091.

We are looking to appoint an IT Technician to join the IT Support department to assist with managing, monitoring and maintaining the school’s IT systems. The role involves a highly varied range of tasks, requiring a strong technical understanding of IT systems and a commitment to continuing professional development.

Safeguarding The Girls’ Day School Trust is committed to safeguarding of children and child protection screening will apply to this post.

The IT Technician is responsible for ensuring the smooth operation of the school's IT infrastructure. Delivery will support the effective and efficient day-to-day activities of students, teachers and administrative staff.

For further information please see the attached candidate information pack.

Safeguarding Statement The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.

Attachments: IT Technician - Candidate Information Pack

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Key Responsibilities

• Responsible for the reliable provision of IT systems and ensuring availability of school IT systems.
• Assist with the installation of new and upgraded IT systems.

IT Support, Maintenance and System Management

• Provide technical support to staff and students with issues accessing IT and digital resources, including exams IT support.
• Provide remote hands-on assistance for Cluster Operations Manager and Trust Office ITS team, to help diagnose and resolve issues.
• Escalate issues to the Cluster IT Operations Manager or Trust Office IT Services as required.
• Liaise with 3rd party suppliers to ensure resolution of IT incidents, as required.
• Regularly maintain and update computer systems, services and other IT equipment.
• Have a good understanding of the school infrastructure.
• Investigate and troubleshoot networking issues.
• Install, update and manage software applications used with the school.
• Ensure a full understanding of the backup systems and perform regular test restores.
• Support the procurement of new hardware and software as needed.

Security and Disaster Recovery

• Implement and maintain IT security protocols to protect the GDST IT network, sensitive data and to ensure compliance with relevant regulations.
• Compliance, inventory management and documentation; ensure GDST policies are implemented by complying with GDST ITS systems, procedures and processes.
• Keep an accurate inventory of all IT equipment in compliance with GDST asset management standards.
• Maintain detailed records of IT issues, solutions, and updates to the IT infrastructure.

Training and Collaboration

• Support training sessions for all staff and students on the use of IT resources and best practices.

To see further information please refer to the attached candidate pack.