IT Technician

Reed; Salisbury; On-site; GBP 28,000 - 33,000; Full time

Job summary

A tech support company is seeking an experienced IT Support Administrator in Salisbury. This office-based role requires desktop management, user support, and networking assistance for large infrastructure projects. Ideal candidates will show proficiency in IT helpdesk management and network security principles. Competitive salary ranges between £28k - £33k with opportunities for professional development.

Qualifications

• Experience in providing 1ST/2ND line IT support.
• Fundamental knowledge of networking and security principles.
• Experience managing an IT support desk.

Responsibilities

• Maintain the IT helpdesk system and address daily reported issues.
• Configure and manage desktops, laptops, and perform builds.
• Provide basic networking support and maintain physical and Wi-Fi networks.
• Support large infrastructure projects and assist remote workers.

Skills

1ST/2ND line support

Networking knowledge

IT support desk management

Basic Active Directory knowledge

Software and hardware installation

System security

Job description

IT Support Administrator

£28k - £33k

Salisbury - office based with travel to other sites required

Our client in Salisbury is currently on the lookout for an experienced IT Support Administrator to join their IT department to meet the demands of a rapidly growing business and significant infrastructure projects. As an IT Support Administrator, you will serve as the first point of contact for the IT Technical Services Team.

Main Duties & Responsibilities:

• Maintain the IT helpdesk systemand address daily reported issues.
• Configure and manage desktops and laptops and perform builds for computers, laptops, mobiles, and tablets.
• Provide basic networking support and assist in maintaining and expanding physical and Wi-Fi networks across all business premises
• Support large infrastructure projects, offering key IT assistance in the office, offsite, and to remote workers, including those based internationally.

Key Technical Skills & Competencies:

• Providing a 1ST/2ND line support
• Networking & Security:Fundamental knowledge of networking and network security principles.
• IT Support Desk:Experience in managing IT support desks and providing technical assistance.
• Active Directory:Basic knowledge and hands‑on experience with Active Directory.
• Software & Hardware:Proficient in installing and configuring various software and hardware.
• System Security:Ensuring the security of systems, devices, and data.

Key attributes:

• Able to work both independently and as part of a team
• Able to communicate technical matters effectively to colleagues, regardless of their technical knowledge and understanding
• Have a professional approach to work, respecting the roles of colleagues, clients and suppliers
• Both analytical and creative, with problem-solving, organisational and technical skills

If your interested in this position please apply online or for more information please contact me on