IT Technician

Smile Education; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A multi-academy trust in Redditch is seeking an IT Technician to provide hands-on support across various schools. The role involves maintaining IT systems and collaborating with the Technical Lead to ensure a reliable user experience. Ideal candidates will have ICT qualifications and a desire to work in an educational setting. The position is full-time from Monday to Friday, offering opportunities for professional growth and a supportive environment.

Benefits

Ongoing professional development

Support from experienced IT leaders

Access to modern IT infrastructure

Qualifications

• Experience in a school environment as an IT Technician preferred.
• Passion for supporting technology in educational settings.

Responsibilities

• Provide technical support across multiple schools.
• Maintain hardware, software, and network systems.
• Collaborate with Technical Lead to deliver IT services.

Skills

Technical support

ICT experience

Passion for education

Education

Relevant ICT qualification

Job description

Smile Education are currently recruiting for 2 Permanent IT Technicians on behalf of our partner schools within the Redditch area. This role will be full time Monday – Friday 8am‑4pm. The successful candidate will assist teachers and students in having the tools and technology that they need to succeed, and supporting cutting‑edge technology across multiple schools within the trust.

Duties and Responsibilities

• Provide hands on technical support across our schools
• Maintaining hardware, software and network systems
• Work closely with the Technical Lead and Service Lead to deliver reliable, secure and user-friendly IT services that underpin teaching and learning

The ideal candidate will have

• Experience working in a school environment as a IT Technician preferred but not essential
• ICT experience/qualification
• A passion for working in a school environment •

Benefits of working within the trust?

A collaborative environment within a forward‑thinking Multi‑Academy Trust partnership.

• Access to modern IT infrastructure and cloud‑based platforms.
• Ongoing professional development, including technical training and career progression opportunities.
• Support from experienced IT leaders and a strong operational team.

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications.