IT Technician

Abraham Moss Community School; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local community school in Manchester seeks an IT Technician to provide first-line support for hardware and software issues. The ideal candidate should have GCSE qualifications including C in Maths and English, demonstrate good problem-solving skills, and show a willingness to learn new technologies. This role offers a supportive environment to develop your IT career while assisting staff and students with technical issues.

Qualifications

• GCSE qualifications including C in Maths and English Language essential.
• Basic understanding of computer systems and networks; training will be provided.
• Good problem-solving skills and a willingness to learn.

Responsibilities

• Provide first-line hardware and software support to staff and students.
• Complete helpdesk incident and problem requests per internal policies.
• Take reactive support of user-operated IT and proactive AV equipment support.

Skills

Problem-solving skills

Communication skills

Organizational skills

Willingness to learn

Education

GCSE with C in Maths and English

Degree in ICT-related subject

Job description

Overview

Abraham Moss Community School is a vibrant and inclusive school located in the heart of Manchester, committed to providing an excellent education for all our students. We are currently seeking an enthusiastic IT Technician to join our team. This role offers a fantastic opportunity for someone looking to start their career in IT within an educational environment.

Interview date will be Friday, 27 February 2026. Position: IT Technician. Location: Abraham Moss Community School, Manchester.

Responsibilities

As an IT Technician at Abraham Moss Community School, you will provide first‑line hardware, software and peripheral support to all staff, students, third‑party visitors and Governors. You will complete helpdesk incident and problem requests in line with internal policies and procedures, ensuring compliance at all times. You will also take reactive support of all user‑operated IT and proactive support of AV equipment, ensuring that downtime through consumable life expectancy is kept to a minimum.

Qualifications

• GCSE (including A* level) with C in Maths and English Language and an ICT‑related subject – essential
• Basic understanding of computer systems and networks (training will be provided)
• Good problem‑solving skills and willingness to learn new technologies
• Ability to communicate clearly with staff and students who may not have technical knowledge
• Organised approach to managing tasks and prioritising work

Experience

• Educated to degree level within an ICT‑related subject – desirable

Values and Attitudes

• A positive attitude towards learning new skills in a fast‑paced environment
• Commitment to supporting the school's mission of providing high‑quality IT support throughout the secondary and primary phases
• Trustworthy and honest
• Patience, reliability, and a helpful nature when assisting others with technical issues
• Willingness to work collaboratively as part of a team

If you are motivated by helping others through technology and want to develop your career in IT within a supportive school community, we would love to hear from you.