IT Technician

Reed; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

A client-focused IT company in Liverpool is seeking an experienced IT Technician to provide on-site support. This hands-on role requires strong technical skills in Windows OS and Microsoft applications, as well as excellent communication abilities. Ideal candidates will have 2-3 years of experience in IT Support and be self-motivated. The position offers a daily rate of £175-£200 for a contract of 3 months with an ASAP start.

Qualifications

• 2–3 years’ experience in an IT Support or Helpdesk role.
• Strong knowledge of Windows Operating Systems and Microsoft Apps.
• Experience with Active Directory and remote support tools.

Responsibilities

• Provide first and second-line IT support to users across the business.
• Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking.
• Manage user accounts and permissions via Active Directory.
• Handle support tickets using the company’s internal ticketing system.
• Deliver remote support where required.
• Work independently to resolve issues and elevate when necessary.

Skills

IT Support

Windows Operating Systems

Microsoft Applications

Active Directory

Network Troubleshooting

Ticketing Systems

Communication Skills

Interpersonal Skills

Autonomous Work

Job description

IT Technician

Location: Liverpool (Fully On-Site)Rate: £175–£200 per dayContract Length: 3 months+Start Date: ASAP

Due to increasing workload, our client’s US-based IT team is seeking an experienced IT Support Technician to provide on‑site support in the UK. This is a hands‑on role requiring strong technical skills and excellent customer service.

Key Responsibilities

• Provide first and second‑line IT support to users across the business.
• Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking.
• Manage user accounts and permissions via Active Directory.
• Handle support tickets using the company’s internal ticketing system.
• Deliver remote support where required.
• Work independently to resolve issues and elevate when necessary.

Required Skills & Experience

• 2–3 years’ experience in an IT Support or Helpdesk role.
• Strong knowledge of Windows Operating Systems and Microsoft Apps.
• Experience with Active Directory and remote support tools.
• Familiarity with basic network troubleshooting and fundamentals.
• Previous use of a ticketing system (any platform).
• Excellent communication and interpersonal skills.
• Self-motivated and able to work autonomously.