IT Technician

Leeds College of Building; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in Leeds is seeking an IT Support Technician to join a supportive team. The role involves providing first-line support, maintaining IT systems, and assisting with account administration. Candidates should possess NVQ Level 2 in IT or equivalent and foundational skills in Windows 11. The position offers a vibrant work environment with various learning opportunities and a comprehensive benefits package including generous leave and pension schemes.

Benefits

25 days annual leave plus bank holidays

Pension scheme with above average contribution

Free parking at college sites

Opportunities for flexible working

Training and development opportunities

Discounted travel and cycle to work scheme

Qualifications

• Foundation skills in Windows 11, installing/configuring hardware & software, and troubleshooting.
• Confidence with Microsoft 365 and clear communication.
• Team player who's organised and dependable.

Responsibilities

• Providing first-line support to staff and students.
• Setting up, maintaining and repairing PCs and software.
• Assisting with account administration and documentation.

Skills

Foundation skills in Windows 11

Installing/configuring hardware & software

Troubleshooting

Confidence with Microsoft 365

Communication skills

Basic networking

Helpdesk experience

Education

NVQ Level 2 in IT

Level 2 English and Maths

Job description

Hours: 37 Hours per week

Are you early in your IT career or looking to put your training into action? If you've completed IT qualifications or built hands-on experience, this is a great step to grow your skills while making a real impact for our students and staff.

You'll be part of a supportive, service-minded team that keeps the College running – computers, AV, printers, phones, software, the lot. Every day is different, and you'll see the difference your work makes in classrooms, offices and learning spaces.

Responsibilities

• Providing responsive, friendly first-line support to staff and students, resolving helpdesk tickets within agreed SLAs.
• Setting up, maintaining and repairing PCs, laptops, peripherals and audiovisual kit; installing and configuring software as required.
• Assisting with account administration, asset management (including laptop loans), documentation and routine checks.
• Helping to monitor stock, raising purchase orders that ensure best value, and supporting safe, secure IT rooms and equipment.
• Pitching in across the IT Team to keep College systems running smoothly and reliably.

About you

• Foundation skills in Windows 11, installing/configuring hardware & software, and troubleshooting.
• Confidence with Microsoft 365 and clear, positive communication with staff, students and external partners.
• NVQ Level 2 (or above) in IT or equivalent practical experience, plus Level 2 English and Maths (or equivalent).
• A team player who's organised, dependable, and happy to work independently when needed across College sites.
• It would be great if you also have basic networking, helpdesk experience, audio/visual or telephony support, and/or a Microsoft or similar industry certification. A full driving licence is a plus.

In return, we offer a warm and welcoming college with an excellent benefits package that includes:

• A 25-day annual leave entitlement, plus 8 Bank Holidays and 10 college closure days.
• A well-respected pension scheme (West Yorkshire Pension Fund with an above average employer contribution)
• Free parking at all our College sites (on a first come first served basis)
• Family friendly policies and opportunities for flexible working
• Superb opportunities for training and development
• Discounted travel on public transport and a Cycle to work scheme
• Discounts and offers at major High Street and Online retailers
• Access to an Employee Assistance Programme.

Recruitment agencies

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

Closing date for applications: Sunday 25 th January 2026.

Leeds College of Building is committed to safeguarding children, young people and vulnerable adults. It is also committed to the Prevent programme and the requirement to prevent people being drawn into terrorism and expects all staff to share these commitments.

Leeds College of Building is committed to fostering an inclusive and diverse community. We value the unique perspectives and experiences of individuals from all backgrounds and actively encourage applications from individuals from an ethnic minority and the LGBTQIA+ community, as they are under-represented at our College. Join us in creating a workplace where everyone can thrive to provide the best construction and the built environment education in England.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.