IT Technician

Lift Schools; Fazeley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational organization is seeking an IT Technician based in Tamworth to support multiple schools. As part of the Technology Team, you'll provide day-to-day IT support, troubleshoot issues, and contribute to various IT projects. Ideal candidates will have experience in IT support, clear communication skills, and a full UK driving license, with additional training offered.

Benefits

Access to developmental training

Pension plan

Healthcare support

Discounted gym memberships

Travel deals

Electric vehicle incentives

Qualifications

• Experience providing IT support in a workplace setting.
• Enjoy problem-solving and learning new skills.
• Communicate effectively with various technical knowledge levels.
• Work independently across different sites and manage workload.
• Hold a full UK driving licence.

Responsibilities

• Provide day-to-day IT support across four schools in the region.
• Diagnose and resolve issues with Chrome, Windows, and Apple devices.
• Support systems like classroom AV and telephony.
• Maintain accurate asset and equipment records.
• Assist with setup, installation, and relocation of devices.
• Contribute to IT development projects.

Skills

IT support experience

Problem-solving

Clear communication

Independent work ethic

Driving license

Education

Relevant technical certifications (e.g., CompTIA, Google Workspace, ITIL)

Job description

Overview

We're looking for an IT Technician to join our Technology Team in Staffordshire. You will be based at our Tamworth office and support four schools across the region. You'll ensure that colleagues and students can use technology confidently and effectively, making a meaningful difference to daily teaching and learning. This is a hands‑on role, working directly with teachers, supporting colleagues, children and young people. You'll diagnose and resolve issues, maintain devices and systems, and contribute to wider improvements across our schools. You'll be based predominantly at Lift Tamworth and work regularly across the four schools within the hub: Lift Tamworth, Lift Beacon, Lift Anglesey and Lift Rawlett. All sites are within the Staffordshire regional hub, and travel costs from Lift Tamworth will be reimbursed.

Responsibilities

• Provide day‑to‑day IT support across four schools in the region.
• Diagnose and resolve issues with Chrome, Windows and Apple devices.
• Support systems such as classroom AV, telephony, CCTV, printing, and access control.
• Maintain accurate asset and equipment records.
• Assist with the setup, installation and relocation of devices.
• Communicate clearly with colleagues, ensuring support is timely and user‑friendly.
• Contribute to wider IT development projects, including network and classroom upgrades.

Safeguarding, Recruitment & Equality

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part‑time and flexible working opportunities will be considered.

Qualifications & Experience

• Has experience providing IT support in a workplace setting.
• Enjoys solving problems and learning new things.
• Communicates clearly with people who have different levels of technical knowledge.
• Can work independently across different sites and manage their workload confidently.
• Holds a full UK driving licence and can travel between multiple school sites.
• Experience working in a school environment or holding relevant technical certifications (e.g., CompTIA, Google Workspace, ITIL) is helpful but not essential.

If you're motivated to learn, we will support your development.

Development Opportunities

• Google Workspace Administrator training
• Chrome OS support certification
• Network and AV training
• AI and digital innovation programmes within Lift Schools

Benefits

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.