IT Technician

Consortium Professional Recruitment Ltd; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technical recruitment agency is seeking an experienced IT Support Technician in the United Kingdom. In this role, you will handle IT support across multiple sites, troubleshoot various technical issues, and manage systems like Active Directory and Office 365. The ideal candidate has strong problem-solving skills and experience in a multi-site IT environment. Opportunities for professional development are available in a supportive team setting.

Benefits

Supportive team environment

Opportunities for professional development

Variety and autonomy in work

Qualifications

• Proven experience supporting end users in a multi-site IT environment.
• Strong problem-solving and organisational skills are essential.
• Confident communicator with a customer-focused mindset.

Responsibilities

• Act as the first point of contact for IT support across three sites.
• Troubleshoot hardware, software, and network issues.
• Manage Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users.

Skills

IT support experience

Problem-solving skills

Communication skills

Customer-focused mindset

Organisational skills

Willingness to learn new technologies

Tools

Active Directory

PostgreSQL

Ticketing systems

MS Server

Job description

IT Support Technician

Are you an experienced IT professional looking for a varied and hands‑on role within a busy, fast‑moving business? We re working in partnership with a growing company operating across multiple sites, to recruit an IT Support Technician to join their close‑knit technical team.

What you ll be doing:

• Acting as the first point of contact for IT support across three sites and remote users
• Troubleshooting hardware, software, and network issues
• Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
• Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
• Overseeing data backups, system security, and patch management
• Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
• Getting involved in new IT projects such as e-commerce and data analytics developments

What we re looking for:

• Proven experience supporting end users in a multi‑site IT environment
• Strong problem‑solving and organisational skills
• Confident communicator with a customer‑focused mindset
• Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
• A proactive approach and willingness to learn new technologies

Desirable but not essential:

• Exposure to Power BI, Docuware, or Merlin ERP
• Basic coding knowledge or scripting experience

Why you ll love it here:

You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people‑focused environment.