IT Technician

Hunter Selection Limited; England; On-site; GBP 26,000; Full time

Job summary

A growing organisation in the IT sector is seeking an IT Technician in Bournemouth, offering a salary of up to £26,000. This position involves assisting internal users with IT issues through various channels and ensuring tickets are resolved according to SLAs. Candidates should have good knowledge of Windows OS, Office365, and networking skills. The role offers 20 days plus bank holidays, health programs, and career development opportunities. Immediate applications are encouraged.

Benefits

20 days + bank holiday

Good career development and training opportunities

Health & wellbeing programme

Pension

Discount scheme

Company events + more

Qualifications

• Good working knowledge of Windows 10/11.
• Experience in Office365 applications.
• Understanding of Active Directory and Windows Server.
• Basic networking skills including TCP/IP, DNS, DHCP.
• Strong written and verbal communication skills.

Responsibilities

• Act as the first point of contact for all IT Support queries.
• Assist users remotely or face to face with deskside support.
• Work closely with team leaders and management to resolve tickets.
• Research and document solutions on the knowledge base.

Skills

Windows operating systems

Office365 applications

Active Directory

Basic networking skills

Excellent communication skills

Job description

IT Technician - Bournemouth - Up to £26,000

We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the IT Technician

• 20 days + bank holiday
• Good career development and training opportunities
• Health & wellbeing programme
• Pension
• Discount scheme
• Company events + more

Key Responsibilities for the IT Technician:

• Acting as the first point of contact for all IT Support queries
• Assisting users remotely or face to face, offering deskside support when needed.
• Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
• Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience of the IT Technician:

• Good working knowledge of Windows operating systems (10/11)
• Experience with Office365 applications and environment
• Understanding of Active Directory and Windows Server
• Basic networking skills (TCP/IP, DNS and DHCP)
• Excellent communication skills both written and verbal

This is an urgent vacancy so please apply now to avoid dissapointment or contact Harry Davies Directly on [e-mail]

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.