IT Technician

DB RECRUITMENT; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technology services provider in the United Kingdom seeks an IT Technician to assist with daily IT operations and support. The role involves managing network and server tasks, troubleshooting hardware and software issues, and providing quality customer service. Candidates must have experience in a similar role and be knowledgeable in Microsoft Windows and server systems. This is a great opportunity for those with a positive attitude and a willingness to go the extra mile.

Qualifications

• Experience in similar role.
• Ability to handle people at all levels with respect and diplomacy.
• Attention to detail and a positive, can-do attitude.

Responsibilities

• Assist the Head of IT in daily tasks and ongoing projects.
• Manage company mobile devices including purchasing, provisioning, and support.
• Ensure reliable operation of all PCs, laptops, and company devices.

Skills

Microsoft Windows operating systems

General computer hardware knowledge

Customer service skills

Positivity and work ethic

Windows Server

TCP/IP

Microsoft Exchange

Job description

IT Technician

RESPONSIBLE TO: Head of IT

JOB TITLE OF THOSE YOU ARE RESPONSIBLE FOR:

GENERAL RESPONSIBILITY: Assist the Head of IT in all daily tasks and ongoing projects.

• Assist with and develop knowledge of Network and Server management
• Assist with IT hardware and software
• Meeting room IT equipment management and monitoring
• Act as the second point of contact for IT support desk requests
• Ensure reliable running of all PCs, laptops, company devices
• Assist in the creation and maintenance of network user accounts, email addresses etc
• Support the company s internet and e-mail access and availability
• Manage the company s mobile devices including purchasing, provisioning, and support
• Meeting room IT management to ensure it works efficiently at all times, is easy to access and all users can work quickly and effectively.
• Other ad hoc duties to assist the smooth running of the office and all IT needs
• Comply with all company policies and procedures that relate to anti-bribery, quality, environment and health and safety

SKILLS / EXPERIENCE REQUIRED

• Microsoft Windows operating systems
• General computer hardware knowledge
• Positive can-do attitude, excellent work ethic with attention to detail, polite and helpful manner customer service skills, ability to handle people at all levels with respect, diplomacy and positively
• Always willing to go the extra mile
• Experience in similar role
• Windows Server, infrastructure
• Microsoft Exchange, TCP/IP