IT Technician

IntecSelect; Chatham; Hybrid; GBP 33,000; Full time

Job summary

A fast-growing E-commerce business is seeking an IT Technician to provide hands-on support and automation maintenance at their new office in Maidstone, Kent. The successful candidate will maintain advanced equipment, troubleshoot IT issues for 200+ users, and assist with infrastructure projects. Offering a competitive salary of £33,000 with hybrid working options, this permanent role allows for career progression and a comprehensive benefits package.

Benefits

Competitive salary

Hybrid working

Great Benefits Package

Career Progression Opportunities

Qualifications

• Experience in a fulfilment centre or similar environment is ideal.
• Proficient in troubleshooting hardware, software, and mobile devices.
• Ability to perform proactive maintenance on equipment.

Responsibilities

• Maintain and repair automation equipment to prevent breakdowns.
• Provide first-line IT support for over 200 users.
• Assist the IT Manager with infrastructure projects.

Skills

Mechanical or technical background

Hands-on tinkerer mindset

Strong interest in technology

Experience with MS365

Highly IT literate

Job description

IT Technician | Permanent | Maidstone, Kent | £33,000

We are looking for an IT Technician to join a fast-growing E-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands‑on IT support with automation maintenance across a state‑of‑the‑art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.

This is a permanent, Full time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.

Role & Responsibilities

• Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick‑to‑light systems and right‑size packaging machines
• Perform proactive maintenance to maximise uptime and prevent breakdowns
• Carry out reactive repairs to get production lines back up and running quickly
• Provide first‑line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
• Assist the IT Manager with infrastructure projects, upgrades and improvements

Skills & Experience

• Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
• Hands‑on tinkerer mindset, comfortable with tools, problem‑solving and learning how things work
• Strong interest in technology, IT systems and automation processes
• Experience with MS365 and Ubiquiti environments is a plus
• Highly IT literate, proactive and able to get things done independently
• Obsessed with improving systems and processes to maximise efficiency

Package

• £33,000 Base Salary
• Hybrid working (Maidstone)
• Great Benefits Package
• Career Progression Opportunities