IT Technical Analyst

Medical Protection Society; Leeds; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus

Pension contributions

Annual leave 25 days

Private Medical Cover

Car Salary Sacrifice

Death in service 6x salary

Wellbeing support package

Hybrid working arrangement

Inclusive culture

Job summary

Medical Protection Society (MPS) is seeking an IT Technical Analyst to understand, improve, and evolve its technology systems and services. You will bridge business and technical teams, translating requirements into clear, actionable work to support organisational goals and efficient delivery.

You'll work with Project Managers, Business Analysts, Engineers, Architects, Delivery Managers and Developers to surface risks early and shape solutions.

Qualifications

• Understanding of ITIL/IT management practices (ITIL, Agile, DevOps or SRE).
• Broad technical awareness across infrastructure, data, integration and applications.
• Strong analytical skills to interpret complex information and derive practical solutions.
• Experience with requirements gathering and delivery methodologies.
• Experience in a technical analyst or agile engineering-focused role.
• Experience contributing to IT projects from initiation through delivery.

Responsibilities

• Provide technical insight to shape delivery approaches and break down requirements into actionable tasks.
• Review existing systems impacted by change, identify risks and opportunities for improvement.
• Create clear stories and tasks reflecting project requirements across functionality, integration, security and continuity.
• Support production of analysis summaries, documentation and progress updates.
• Ensure security and operational considerations are captured early in design.

Skills

ITIL/IT management understanding

Broad technical awareness

Analytical thinking

Requirements gathering

Delivery methodologies

Tools

DevOps tools

Job description

Location: Leeds (Hybrid – 2 days per week on site)

Contract: Permanent

Working Pattern: Full Time

We’re looking for an IT Technical Analyst to help us understand, improve and evolve our technology systems and services.

In this role, you’ll work closely with colleagues across projects and delivery teams to make sure technology solutions are well-designed, practical and aligned to business needs. You’ll help translate requirements into clear, actionable work, ensuring our systems continue to support organisational goals and improve the way we operate.

You’ll act as a bridge between business and technical teams — working with Project Managers, Business Analysts, Engineers, Architects, Delivery Managers and Developers to shape solutions, surface risks early, and support smooth delivery.

Strong analytical thinking, clear communication, and a collaborative mindset will be key to success in this role.

What you’ll be doing

• Providing technical insight to shape delivery approaches and ensure requirements are broken down into appropriately sized, manageable actions (for example within DevOps boards or similar tools)
• Reviewing existing systems impacted by change, identifying risks, dependencies and opportunities for improvement
• Creating clear stories and tasks that reflect project requirements across functionality, integration, security, continuity and operational needs — with scalability and cost-effectiveness in mind
• Supporting the production of analysis summaries, documentation and progress updates
• Ensuring security and operational considerations are captured early during solution design

What we’re looking for

• A good understanding of IT management practices such as ITIL, Agile, DevOps or SRE
• Broad technical awareness across areas such as infrastructure, data, integration and applications
• Strong analytical skills — able to interpret complex information and identify practical solutions
• An understanding of requirements gathering and delivery methodologies
• Experience working in a technical analyst or agile engineering-focused role
• Experience contributing to IT projects from initiation through to delivery
• Experience supporting digital transformation initiatives would be beneficial

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

In return, we can offer you:

• Discretionary on-target bonus of 10%. Up to a max 20% based on performance
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave. Flexible public holidays and option to buy/sell additional leave
• Private Medical Cover
• Car Salary Sacrifice scheme
• 6x salary death in service
• Holistic health and wellbeing support package
• A truly flexible hybrid-working arrangement
• A culture that promotes inclusivity, wellbeing and rewards hard work

Who We Are

Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of over 350,000 Members around the world.

We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Members’ best interests are at the core.