IT Systems Support Engineer – 3+ yrs Windows/365, On-Call

Alexander Dennis Limited; Skelmersdale; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading bus manufacturer in Skelmersdale is seeking an IT Systems Support Engineer. In this role, you'll provide technical support for complex software deployments and serve as an escalation point for IT Service Desk issues. A minimum of 3 years' experience in a technical role is essential, along with strong knowledge of Windows client operating systems and Microsoft 365. The position requires participation in an on-call rota. Competitive salary and benefits are offered.

Benefits

Competitive salary

Pension

Wellbeing support

Cycle to work scheme

Enhanced maternity and paternity benefits

Qualifications

• At least 3 years of experience in a highly technical role.
• Ability to complete projects independently.
• Strong knowledge of IT technologies.

Responsibilities

• Act as an escalation point for the IT Service Desk.
• Manage complex software deployments.
• Support Cyber Security team and additional Syspro activities.

Skills

Windows client operating systems

Business applications

Mobile devices

Microsoft 365

Complex 3rd-line support issues

Tools

Syspro

Job description

A leading bus manufacturer in Skelmersdale is seeking an IT Systems Support Engineer. In this role, you'll provide technical support for complex software deployments and serve as an escalation point for IT Service Desk issues. A minimum of 3 years' experience in a technical role is essential, along with strong knowledge of Windows client operating systems and Microsoft 365. The position requires participation in an on-call rota. Competitive salary and benefits are offered.