IT Systems Project Engineer

Swegon Ltd.; Ashby-de-la-Zouch; On-site; GBP 38,000 - 50,000; Full time

Job summary

A leading indoor climate solutions provider is seeking an experienced IT Systems Projects Engineer to provide IT support across the UK & Ireland. This role involves engaging with customers, managing projects, and ensuring the efficiency of IT systems. Candidates should have extensive IT support experience, strong skills in communication, and the ability to work collaboratively within a dynamic team.

Qualifications

• Experience in desktop management and server OS management.
• Capacity to learn quickly and take on additional responsibility.
• Attention to detail with a high degree of accuracy.

Responsibilities

• Engage with internal customers for IT applications improvement.
• Support the business to derive greater value from the IT estate.
• Provide hands-on IT support to UK & Ireland businesses.

Skills

1st and 2nd line IT support experience

Strong IT skills, including word processing and spreadsheets

Networking experience (TCP/IP, Wi-Fi)

Good presentation and communication skills, both verbal and written

Strong organisational skills

Ability to understand complex technical concepts

Decision-making and using initiative

Education

Computer science

Maths & English

Job description

Overview

We are currently recruiting for an experienced IT Systems Projects Engineer. The role is based between our two Midlands sites in Wednesbury and the Ashby area, spending two to three days at each site weekly. The role does not allow for remote working and involves providing IT & systems support across the UK & Ireland businesses within a small, dynamic, high-performing team.

Responsibilities

• Engage with internal customers and support the business's drive to adopt and continuously improve our use of IT applications and systems within Swegon.
• Support the business, look to derive greater value from our IT estate, and lead projects from scoping and defining justification to seeking approval and creating detailed project plans, including associated commercial costs.
• Work with key stakeholders at all levels to review project requests, provide clear, achievable solutions, and manage projects using a continuous improvement methodology to drive better ROI from IT systems to support business growth.
• Provide hands-on IT support to the UK & Ireland businesses, including scoping new technology and delivering core IT services and IT infrastructure support.
• Collaborate cross-functionally within the small team and with supplier partners, including our MSP, who provides core AD and first-line support.

Essential experience

• Computer science
• Maths & English
• 1st and 2nd line IT support experience
• Desktop management experience
• Server OS management
• Networking experience (TCP/IP, Wi-Fi)
• IT security
• Project experience
• Good presentation and communication skills, both verbal and written
• Strong organisational skills
• Able to work remotely
• Strong time management skills
• Strong IT skills, including word processing and spreadsheets
• Strong numeracy skills
• Able to understand complex technical concepts
• Ability to get on well with a wide variety of people and teams
• Capacity to learn quickly
• Attitude in accordance with company values
• Decision-making and using initiative
• Keen to take on additional responsibility to develop own skills and experience
• Ability to work with attention to detail and a high degree of accuracy

We offer

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel-good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. We have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

About Swegon Group

Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.