IT Systems Administrator

Progress Rail, A Caterpillar Company; Sandiacre; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading rail infrastructure provider is seeking a skilled Systems Administrator in Sandiacre. The role involves managing and maintaining systems, providing technical support, and ensuring the infrastructure's reliability and security. Ideal candidates will have in-depth VMware and Windows Server knowledge, alongside strong communication skills. This position offers a competitive salary and a range of benefits including a pension scheme and tailored training.

Benefits

Tailored training

Company-funded external qualifications

33 days holiday per annum

Company bonus

Company pension scheme with 7% employer contribution

Life assurance cover 3.5 x salary

Employee Assistance Programme

Various employee recognition schemes

Qualifications

• Hands-on experience with VMware vCenter Management (7.0 or later).
• Strong knowledge of Windows desktop OS.
• Windows Server administration (2012–2022) experience.
• Office 365 management experience.
• Familiarity with SOX compliance (training provided).

Responsibilities

• Manage and maintain infrastructure systems and services.
• Resolve technical issues, including testing and implementing workarounds.
• Provide technical support both remotely and on-site.
• Deliver emergency on-call support when required.
• Maintain accurate inventory of hardware and software resources.

Skills

VMware vCenter Management

Windows desktop OS

Windows Server administration

Office 365 management

File storage security

Organisational skills

Customer service

System monitoring

Networking knowledge

Job description

JOB DESCRIPTION

PROGRESS RAIL SERVICES UK is seeking a skilled Systems Administrator to manage and maintain our infrastructure systems and services. As part of our global IT team, you will play a key role in ensuring the reliability, security, and performance of critical technology platforms.

LOCATION & SALARY

SANDIACRE, NG10 5AN (ONSITE) – COMPETITIVE SALARY

THE ROLE

• Prioritise and escape business‑critical issues to the appropriate global technical teams.
• Work independently to complete assigned tasks with minimal supervision.
• Plan, design, deploy, and upgrade infrastructure systems and services.
• Develop, publish, and enforce IT standards, policies, and procedures.
• Maintain and support local, global, and cloud‑based applications and services.
• Install, configure, and troubleshoot Microsoft operating systems and environments.
• Monitor and manage Active Directory services.
• Procure, configure, and install new servers and related hardware.
• Perform ongoing maintenance, system checks, and security configurations for existing systems.
• Ensure successful backups and monitor backup processes.
• Resolve technical issues, including testing, implementing workarounds, and recommending equipment.
• Maintain accurate inventory of hardware and software resources.
• Provide technical support both remotely and on‑site.
• Deliver emergency on‑call support when required.
• Manage warranty claims and exchanges for hardware.
• Travel domestically and internationally as needed.
• Update tickets accurately and promptly in the company tracking system.
• Perform other duties as assigned.

THE CANDIDATE

• Hands‑on experience with VMware vCenter Management (7.0 or later)
• Strong knowledge of Windows desktop OS
• Windows Server administration (2012–2022)
• Office 365 management
• File storage security and access control
• Proven organisational and communication skills
• Customer service and interaction experience
• Ability to develop and improve system monitoring and notification processes
• Familiarity with SOX compliance (training provided)
• Willingness to perform patching and system maintenance outside normal hours
• Experience with Incident, Request, and Change control processes
• Basic networking knowledge (VLAN, DHCP, DNS, UDP/TCP, ports)
• Effective communication skills for escalating issues to global technical teams.
• Willingness to travel domestically and internationally as needed.

BENEFITS

• Tailored training to help you learn and progress
• Company funded external qualifications (where relevant to the role)
• 33 days holiday per annum, pro‑rate (inclusive of bank/public holidays)
• Company bonus
• Company pension scheme with 7% employer contribution
• Life assurance cover 3.5 x salary
• Employee Assistance Programme
• Various employee recognition schemes

ABOUT PROGRESS RAIL

Progress Rail, a Caterpillar company, is one of the largest integrated and diversified providers of rolling stock and infrastructure solutions and technologies for the global rail industry. The company provides advanced EMD® locomotives, engines, and technologies, railcars, trackwork, fasteners, signalling, rail welding and Kershaw Maintenance‑of‑Way equipment, along with dedicated locomotive and freight car repair services, aftermarket parts support and recycling operations.

Progress Rail’s deep industry expertise ensures a commitment to quality through innovative solutions. With a global network across the United States, Canada, Mexico, Brazil, Germany, Italy, Australia, China, India, South Africa, the United Arab Emirates and the United Kingdom, we are committed to serving our customers.

EQUAL OPPORTUNITIES

Progress Rail is an equal‑opportunity employer. All qualified applicants will receive consideration for employment. We value and embrace diversity of thought, background and unique experiences and we pride ourselves on being an inclusive workforce and culture.

HOW TO APPLY

To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Taher Rahman at our Sandiacre site.

We would politely request no agencies please.