IT Systems Administrator

Polytec Personnel Ltd; Saffron Walden; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology staffing specialist is seeking an IT Systems Administrator based in Saffron Walden. This full-time, office-based role involves supporting and enhancing clients' software, hardware, and network infrastructure. Key responsibilities include managing system performance, troubleshooting IT issues, and implementing cybersecurity protocols. Ideal candidates should possess strong IT support experience, a solid understanding of hardware and software, and excellent problem-solving abilities.

Qualifications

• Experience in IT support, IT administration or systems management.
• Strong understanding of hardware, software, and networking fundamentals.
• Ability to diagnose and resolve technical issues independently.

Responsibilities

• Install, configure, and maintain company software and hardware.
• Manage network servers, storage solutions, and internal technology tools.
• Monitor system performance and ensure platform uptime.

Skills

IT support

Systems management

Problem-solving

Cybersecurity knowledge

Communication

Job description

Location: Saffron Walden

Job Type: Permanent

Hours: Monday-Friday, #removed#

Salary: Competitive

Job Reference: 35905

Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands‑on, business‑critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale.

Responsibilities

• Install, configure and maintain company software and hardware
• Manage network servers, storage solutions and internal technology tools
• Set up user accounts, workstations and access controls
• Monitor system performance and ensure platform uptime
• Troubleshoot IT issues and resolve outages quickly
• Implement and maintain cybersecurity protocols, including firewalls and backups
• Upgrade systems with new software releases, patches and hardware
• Produce and maintain technical documentation, IT policies and training materials
• Train employees on company software tools (e.g. password-management systems)
• Establish and maintain a documented IT security policy
• Ensure CCTV and digital security infrastructure is correctly configured and operational

Requirements

Essential

• Experience in IT support, IT administration or systems management
• Strong understanding of hardware, software and networking fundamentals
• Ability to diagnose and resolve technical issues independently
• Knowledge of cybersecurity best practices
• Strong organisational skills and attention to detail
• Good communication skills, including the ability to train non-technical staff
• Proactive mindset with the ability to manage workload across multiple systems

Desirable

• Some web development experience or interest
• Computational/electronics hardware experience or interest
• Experience with CCTV or access-control technologies
• Familiarity with Linux systems, cloud platforms or virtualisation
• Previous experience in a start‑up or fast‑paced technical environment
• Ability to produce and maintain IT documentation and policies

Please contact us as soon as possible for more details or apply below