IT Systems Administrator

Oxford BioMedica (UK) Limited; Oxford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A biotechnology company in Oxford is seeking a Senior IT Systems Administrator responsible for managing and troubleshooting Windows server infrastructure, ensuring optimal performance and smooth deployment of applications. Candidates should have strong IT qualifications, excellent troubleshooting skills, and experience in a corporate environment. The company offers numerous benefits, including a comprehensive pension scheme, generous holiday entitlement, and opportunities for career progression.

Benefits

Company Pension Scheme

25 days holiday plus bank holidays

Private health insurance

Private dental care scheme

Free onsite parking

Well-being support 24/7

Qualifications

• Comprehensive knowledge of IT services in a Directory Services environment.
• Experience in a corporate IT setting for 5+years.
• Strong troubleshooting and planning skills.

Responsibilities

• Manage and troubleshoot Windows server infrastructure.
• Maintain optimal performance of IT systems.
• Produce technical documentation for IT operations.

Skills

Directory Services knowledge

Microsoft server platforms

IPv4 networking

Troubleshooting skills

Communication skills

Knowledge of IT frameworks

Education

BSc in a relevant degree

Tools

VMware

Backup technology

Antimalware software

Job description

The Senior IT Systems Administrator is responsible for managing, maintaining, and troubleshooting our expanding Windows server infrastructure and application platforms. They ensure the smooth deployment and operation of applications, including the life cycle of the operating system and core IT software such as antimalware and backup clients deployed on Evotec's infrastructure. This includes the delivery of, administration, running, diagnosing, log checking and troubleshooting of these environments and application platforms.

Principal Responsibilities

• Maintain and implement Microsoft Windows Server Environment components to ensure optimal performance.
• Provide IT systems support and operational services ensuring the company's systems are performing correctly.
• Take an integral part of a project team to drive core components for implementing new IT systems and services.
• Provide in-depth troubleshooting of the company's IT services.
• Help develop and improve detailed process and procedure documentation to support IT operations, proactively making recommendations to improve processes.
• Prepare and maintain written technical documentation, including system builds and configuration, and startup/shutdown procedures for all servers and system/network applications and Technical How To’s (THT’s).
• Respond to tickets and automated system alerts and logs, working within an ITSM tool and ensuring change management is followed as needed.
• Proactively ensure a high level of Windows server platform availability by applying patches and monitoring server/application performance for potential issues, identifying possible solutions, and working to implement both temporary and long‑term fixes.
• When required, take ownership of ITSD Implementation tasks, monitor work in progress, act as the key point of contact for application owners regarding all application platform component requests, define and coordinate tasks, and work with other ITSD teams to ensure ITSD tasks are completed according to deadlines.

Qualifications

• A comprehensive working knowledge of providing IT services within a Directory Services enabled environment.
• High working knowledge of Microsoft server platforms, including installation, configuration and troubleshooting (2019, 2022).
• A working knowledge of IPv4 networking, subnets, routing, VPN and VLANs.
• Experience/ high working knowledge of corporate technology solutions, including:
  • Virtualization environments (VMware)
  • Storage NAS and SAN environments
  • Backup technology
• Adhering to company global processes such as change management.
• Working knowledge of core IT software such as antimalware deployed at a corporate level.
• Able to support the creation, maintenance and following of global policies and procedures.
• Experience in maintaining asset inventories.
• The discipline to produce and follow detailed technical documentation for tasks and projects.
• Experience within regulated environments such as ISO27001 or GxP is beneficial.
• Strong troubleshooting skills and the ability to plan and estimate tasks.
• Knowledge of IT frameworks, such as ITIL, Kanban Lean IT or Agile project management approaches.
• Knowledge of Linux is beneficial; ability to work independently and as a member of a collaborative team, supporting junior members of the team.
• Good communication skills, both written and verbal, including the ability to communicate in both the local language and English.
• Enthusiasm, self‑motivation, flexibility, and readiness to quickly grasp new technical concepts and acquire new technical skills.
• Interpersonal skill to influence and motivate others to get tasks delivered.
• Minimum BSc in a relevant degree (or equivalent) preferred with 5 years or more experience in an IT corporate environment.

Benefits

• Company Pension Scheme
• 25 days holiday plus bank holidays & an additional 1 day for each year completed up to a maximum of 30 days
• Private health insurance for you, your partner/family under the company scheme
• Private dental care scheme
• Health insurance providing 75 % of base salary after a qualifying period
• Well‑being support 24/7 and counselling services
• Excellent career progression opportunities within the company; we have an excellent training and support and continuing professional development opportunities
• Eligibility to participate in the company bonus scheme (this is a discretionary benefit)
• Cycle‑to‑work scheme
• Refer‑a‑friend scheme, team and annual company events, recognition awards and many more!
• Free onsite parking
• Restaurant which is highly subsidised
• Great transport links from Oxford and the surrounding area as well as a shuttle bus service from Didcot train station
• Milton Park also offers great cycling, running & walking routes as well as annual events.

EEO Statement

FR : Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap. ENG : In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.