IT Systems Administrator

Brandorr Group; East Midlands; On-site; GBP 30,000 - 45,000; Full time

Job summary

A dynamic international company is seeking an IT Systems Administrator to ensure smooth IT operations at their UK office. Responsibilities include providing user support and managing IT hardware and software. The ideal candidate has over 3 years in IT support, with strong knowledge of network management and troubleshooting skills. This is a permanent role offering an exciting opportunity in a collaborative environment.

Qualifications

• 3+ years working in 1st and 2nd level IT support.
• Knowledge of AD, Entra ID, and Office365 end user support.
• Familiarity with ITIL or other IT service management frameworks.

Responsibilities

• Provide 1st and 2nd level User Helpdesk Support.
• Manage IT hardware, equipment, and software.
• Contribute to companywide IT infrastructure and security projects.

Skills

3+ years in IT support

Knowledge of IT network management

Knowledge of hardware management

Knowledge of security management

Excellent troubleshooting skills

Effective communication skills

Tools

Windows Server

VMWare

Office365

Job description

Senior Salmon is looking for an IT Systems Administrator to be the first point of contact for IT-related issues at our clients head office ensuring smooth day-to-day operations by providing and effective and responsive support to local and remote users.

Youll also help maintain the companies infrastructure, working closely with colleagues across the world to drive operational excellence in a dynamic, international environment.

Duties Will Include

• 1st and 2nd level User Helpdesk Support of internal customers via ticketing system (Service Now), email and phone
• Managing IT hardware, equipment and software requirements
• Managing user accounts and access policies
• Prepare, document, plan, organize, execute and validate IT changes
• Contribute to companywide IT infrastructure and security projects in close cooperation with the CCM EU & US IT
• Analyze possibilities to automate activities, propose solutions and implement
• Provide hands on technical support for random IT questions and on-site hardware support.
• Develop and deliver training materials and sessions to help employees maximize their productivity.
• Maintain detailed documentation configurations, policies, and procedures.

We Would Look For The Following Skills / Experience

• 3+ years working in 1st and 2nd level IT support tasked with infrastructure, business applications and user support in an international environment
• Knowledge of IT network management, hardware management (computers, smart phones, printers, etc.), security management, AD, Entra ID, Office365 end user support
• Ideally knowledge of Windows Server, VMWare and backup strategies
• You are a team player, autonomous and a problem solver
• You are flexible, proactive and you have a hands-on approach
• Excellent troubleshooting and problem-solving skills.
• Effective communication and collaboration skills.
• Customer focused and willing to extend service with proactive and flexible support.
• Ability to work independently and prioritize tasks effectively.
• Familiarity with ITIL or other IT service management frameworks

Apply now for an opportunity onm this great PERMANENT Role