IT System Engineer - Virtualization and Backup

Euroclear; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services organization in London is seeking an experienced IT Infrastructure Engineer to manage and support their services. Responsibilities include system monitoring, maintenance, and collaboration with IT teams. Candidates should have a minimum of 5 years in service engineering with strong expertise in both VMware and backup technologies. The role offers opportunities in a dynamic environment, emphasizing DevOps and automation.

Qualifications

• Minimum of 5 years of experience in service engineering or service operations.
• Strong knowledge of storage platforms including at least 2 years' experience.
• Experience in an Agile context preferred.

Responsibilities

• Install, configure, and maintain IT infrastructure technologies.
• Monitor systems to ensure availability and performance.
• Collaborate with development teams and maintain documentation.

Skills

Service engineering

Backup platforms knowledge

VMware management

Ansible and PowerShell

Fluency in English

Automation and DevOps

Ansible and Tower

Fluent in English

Tools

Cohesity

Nutanix

Vxblock

Job description

The Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. GTS operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery. The Virtual Infrastructure Services team is committed to bring the best computing experience to our Euroclear internal clients (platforms, office and business applications) via innovative virtualized services through its Converged and Hyper‑Converged infrastructures.

Responsibilities

• Installation, Configuration, and Maintenance: Install, configure, and maintain our technologies within the IT infrastructure. This includes ensuring that all software and hardware components are up‑to‑date and functioning correctly
• System Monitoring and Performance Tuning: implement and use monitoring tools to ensure system availability and performance. Perform routine system audits and capacity planning
• Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures
• Security Management: implement and maintain security best practices for infrastructure, including patch management, antivirus solutions, and vulnerability assessments
• (Support) the automation of recurrent activities
• Propose harmonization of existing automation developments.
• Participate in the Day‑to‑Day service support (incident, alerts, changes, …);
• Provide on‑call support during out‑of‑business hours (24/7 watch duty);
• Take part in the disaster recovery management for the virtual infrastructure (RDR, SWAP, LDR, …);
• Offer consulting services to "OS" teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers
• Support the private cloud strategy in the organization
• Develop solutions based on analysis of business and technical requirements.
• Develop architecture and design of projects
• Develop effective relationships relationship with other key IT experts
• Work in coordination with the Product Owner, Solution Architects and with other teams/tribes

Qualifications

• Minimum of 5 years of experience in service engineering or service operations
• Good knowledge of backup platforms, with at least 2 years' experience with Cohesity in larger IT environments
• Good knowledge of storage platforms (S3, file solutions, …), with at least 2y experience with storage solutions in larger IT environments
• Good knowledge with management of VMware virtualization environments
• Good knowledge with Nutanix hyper‑converged infrastructures
• Good knowledge with converged infrastructures (Vxblock)
• You are passionate about automation and DevOps
• Knowledge and experience in Ansible and Tower and PowerShell
• Experience with storage infrastructure management is a plus
• You are fluent in English, knowledge in French or Dutch is a plus
• Working experience in an Agile context
• Drive and energy, entrepreneurial demeanour, hands‑on mentality
• Open to work in a fast moving technical and human environment
• Able to quickly diagnose system problems and implement solutions to restore functionality
• Continuing to perform efficiently during difficult situations with high pressure.
• Be analytical
• Good collaborator with others as part of larger team.
• Open to change and evolution.
• Be able to work with strict deadlines and handle complex situations.