IT Support Trainee

Bluecrest Wellness; Brighton; On-site; GBP 25,000; Full time

Job summary

A health intelligence company in the UK is seeking a Trainee IT Support Engineer for a full-time, 12-month contract. The role involves providing desktop and network support, deploying systems, and assisting new employees. Candidates should have good communication and customer service skills, a willingness to learn, and a team-oriented mindset. The company offers a salary of £25,000 with additional perks, including training opportunities and employee benefits.

Benefits

Funding for CompTIA A+ course

Annual Leave – up to 28 days

Employee Assistance Programme

Discounted Gym Membership

Leadership Development Programme

Qualifications

• Interest in pursuing an IT support career.
• Ability to learn new applications and technologies quickly.
• Determination to excel in the role.

Responsibilities

• Provide internal desktop, network, and application support to employees.
• Assist in deploying technologies, systems, and services to staff.
• Set up and remove new starters and leavers.
• General IT support.
• Provide remote and telephone support.

Skills

Strong telephone skills

Customer experience skills

Excellent communication skills

Organisational skills

Team player

Ability to cope under pressure

Quick learner

Determination

Job description

Company Overview

At Bluecrest, we’re more than a health assessment provider – we’re the health intelligence company. Since our founding in 2012, we’ve been on a mission to make high‑quality, affordable health monitoring accessible to everyone across the UK and Ireland. We empower people to take control of their wellbeing through early detection and long‑term health insights, aiming to be the UK’s leading health intelligence company by 2028.

Position

Trainee IT Support Engineer – Worthing, West Sussex – Office Based. Temporary, 12‑month fixed‑term contract. Salary: £25,000 per year plus funding for a CompTIA A+ course and various company benefits.

What We Offer

• Balance & Support
  • Annual Leave – 23 days, increasing to 25 after one year, up to 28 days over time.
  • Company Sick Pay Scheme.
  • Enhanced Family Leave.
• Learning & Development
  • Apprenticeship Schemes.
  • Career Development Opportunities.
  • Bluecrest Academy for Aspiring Managers.
  • Leadership Development Programme.
  • 24/7 Learning Library.
• Financial & Lifestyle
  • Salary exchange pension.
  • Employee Charity Sponsorship Scheme.
  • Retail and Leisure Discounts.
  • Home Office Allowance.
  • Sophos @Home Protection.
  • Employee Assistance Programme.
• Health & Wellbeing
  • Discounted Gym Membership.
  • Cycle to Work Scheme.
  • Four free health assessments per year.
  • 50% off additional health tests.
  • Life Insurance (subject to terms and conditions and eligibility).
• Hours
  • Temporary, fixed‑term 12‑month contract.
  • Full time.
  • Office based, 5‑days per week Monday to Friday.
  • 37.5 hours per week, 8 am to 4 pm.

Responsibilities

• Provide internal desktop, network, and application support to employees.
• Assist in deploying technologies, systems, and services to staff.
• Set up and remove new starters and leavers.
• Assist with laptop builds and minor technical support.
• Support in‑house Microsoft 365 systems.
• General IT support.
• Contribute to training documentation and end‑user training.
• Maintain an audit of all equipment throughout the business.
• Provide remote and telephone support to both office and field staff.
• Undertake other duties as reasonably required.

Requirements

• Interest in pursuing an IT support career.
• Strong telephone and customer experience skills.
• Excellent communication and organisational skills.
• Team player with high energy and can‑do attitude.
• Versatile and able to cope well under pressure.
• Ability to learn new applications and technologies quickly.
• Determination to excel in the role.
• All roles at Bluecrest Wellness require a satisfactory criminal record check.

Additional Information

• Exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. All convictions must be disclosed.
• Recruitment agencies are not requested to contact us regarding this vacancy.
• Personal information will be handled in accordance with the company’s Privacy Policy.
• Visa sponsorship is not available.

Equal Employment Opportunity

We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance. Our employment practices are rooted in diversity, equity, and inclusion, with decisions made on merit and role requirements. We celebrate individuality and encourage every team member to bring their whole self to work, empowering them to thrive.

Job Details

• Seniority level: Internship
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Wellness and Fitness Services

Ready to Take the Next Step?

We’re excited to learn more about you! If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest, please apply. Once we’ve reviewed your application, a member of the recruitment team will contact you for an initial chat.