IT Support Technician - Field Based

Sterling Cross Ltd; Sevenoaks; On-site; GBP 30,000 - 38,000; Full time

Job summary

An established support agency in the UK is looking for an IT Support Technician to provide assistance across Primary Schools in North West Kent. The role involves maintaining various IT systems, troubleshooting issues, and performing routine maintenance. Candidates should have strong technical skills in Microsoft Server and network infrastructure. A full driving licence is required. This position offers competitive pay, flexible work options, and opportunities for professional development.

Benefits

Great pay + mileage paid

Professional development opportunities

Flexible work options

Qualifications

• Previous IT support experience, ideally in education or MSP environments.
• Strong technical knowledge of Microsoft Server, Windows, Office, and Active Directory.
• Experience with network infrastructure and diagnostics.

Responsibilities

• Provide IT support across Primary Schools in North West Kent.
• Maintain desktops, laptops, tablets, servers, and network infrastructure.
• Troubleshoot hardware, software, and network issues.

Skills

Previous IT support experience

Strong technical knowledge

Experience with network infrastructure

Knowledge of Apple products

Tools

Microsoft Server

Active Directory

Windows

Office

Group Policy

Job description

Job Description

Job Title: IT Support Technician – Field Based

Location: North West Kent, with occasional visits to Head Office, Canterbury
Salary: £30,000 – £38,000 p.a.doe
Hours: 8:00am – 4:30pm, Monday to Friday

Driving Licence & Vehicle Required

***Due to the nature of this role, you’ll be required to undertake a DBS check before start***

Role Overview:

• Provide IT support across Primary Schools in North West Kent
• Maintain desktops, laptops, tablets, iPads, servers, and network infrastructure
• Administer Microsoft servers, Windows, Office products, Active Directory, and Group Policy
• Troubleshoot hardware, software, and network issues for staff and users
• Respond to support requests via a bespoke fault logging system
• Undertake IT change requests and perform routine diagnostics and maintenance
• Occasionally travel to Head Office in Canterbury for training, meetings, or support

Requirements:

• Previous IT support experience, ideally in education or MSP environments
• Strong technical knowledge: Microsoft Server, Windows, Office, Active Directory, Group Policy
• Experience with network infrastructure, backups, and diagnostics
• Knowledge of Apple products is desirable
• Full driving licence and eligibility for an Enhanced DBS check
• Term-time or part-time availability covering 38 school weeks

Why Join Us:

• Great pay + mileage paid at 44p per mile
• Be part of a 25-year-old, thriving business
• Flexible work options available to suit your lifestyle
• Opportunities for professional development and career progression
• Term-time roles paid over 12 months for consistent income
• Work with diverse IT systems and a variety of schools

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.