IT Support Technician - 1st/2nd Line Support

Welland Medical Ltd; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare product company in Crawley is seeking an IT Support professional to provide first and second line support for onsite and remote users. You will troubleshoot applications and network problems while configuring and installing various IT hardware. This role also involves supporting the maintenance program for shop floor systems and assisting with IT documentation. Ideal candidates should be flexible and ready for various IT-related duties. Please contact us at [e-mail] to apply.

Responsibilities

• Provide 1st and 2nd line support for onsite and remote users.
• Troubleshoot applications, systems, and network problems.
• Configure and install new IT hardware, including PCs and tablets.
• Implement maintenance programs for shop floor PCs and laptops.
• Create and maintain user accounts.

Job description

A healthcare product company in Crawley is seeking an IT Support professional to provide first and second line support for onsite and remote users. You will troubleshoot applications and network problems while configuring and installing various IT hardware. This role also involves supporting the maintenance program for shop floor systems and assisting with IT documentation. Ideal candidates should be flexible and ready for various IT-related duties. Please contact us at [e-mail] to apply.