IT Support Technician - 1 WFH/Fridays 4pm + Growth Bonus

Smigroupuk; Petersfield; On-site; GBP 35,000; Full time

Job summary

A technology company in Petersfield is seeking a proactive IT Support Technician to provide first and second line support for their IT infrastructure and applications. This role involves troubleshooting, managing user equipment, and supporting staff across multiple locations. Ideal candidates will have expertise in Windows and SaaS applications, along with strong communication skills. The position offers a salary of £35,000 and various employee benefits including remote work options and bonus schemes.

Benefits

Entry into Growth by Sharing bonus scheme

25 days annual leave plus bank holidays

Wellbeing activities and company events

1 day WFH each week

Friday 4pm finish

Qualifications

• Understanding of Windows operating systems and M365 applications.
• Ability to diagnose and resolve hardware and software issues.
• Experience with Azure configuration including Entra ID and Intune.

Responsibilities

• Providing first and second line support for IT infrastructure and applications.
• Purchasing and configuration of new user equipment.
• IT inductions for new starters.

Skills

Understanding of Windows operating systems

Microsoft M365 applications

Diagnosing hardware and software issues

Azure configuration (Entra ID and Intune)

Managing SaaS applications

Problem-solving skills

Communication skills

Networking fundamentals

Tools

Jira

Job description

A technology company in Petersfield is seeking a proactive IT Support Technician to provide first and second line support for their IT infrastructure and applications. This role involves troubleshooting, managing user equipment, and supporting staff across multiple locations. Ideal candidates will have expertise in Windows and SaaS applications, along with strong communication skills. The position offers a salary of £35,000 and various employee benefits including remote work options and bonus schemes.