IT Support Technician

John Goddard Associates; Wirral; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent recruitment agency is seeking an experienced IT Support Technician for a 1-month onsite contract in Bromborough, England. The role involves providing hands-on L1/L2 support across desktop and mobile devices. Candidates should have strong knowledge of Windows 10, troubleshooting skills, and a commitment to excellent customer service. If interested, please apply.

Qualifications

• Prior IT support experience (L1/L2) is essential.
• Must have strong knowledge of Windows 10 and Office Suite.
• Experience with laptop imaging required.

Responsibilities

• Provide onsite support for users and systems (Windows 10, Office Suite).
• Troubleshoot and resolve hardware/software issues (desktop, laptop, printer).
• Support mobile devices (iOS & Android).

Skills

Prior IT support experience (L1/L2)

Strong knowledge of Windows 10

Office Suite proficiency

Desktop hardware knowledge

Good communication skills

Problem-solving abilities

Job description

Overview

We have partnered with a manufacturing company looking for an experienced IT Support Technician for a 1-month onsite contract in Bromborough. You\'ll provide hands-on L1/L2 support across desktop, laptop, mobile, and basic infrastructure systems in a production environment.

Responsibilities

• Provide onsite support for users and systems (Windows 10, Office Suite).
• Troubleshoot and resolve hardware/software issues (desktop, laptop, printer).
• Build and image laptops.
• Support mobile devices (iOS & Android).
• Maintain strong customer service and follow IT processes.

Requirements

• Prior IT support experience (L1/L2).
• Strong knowledge of Windows 10, Office Suite, and desktop hardware.
• Laptop imaging experience.
• Mobile and printer support skills.
• Good communication and problem-solving abilities.

If you are interested, please apply or email your CV to

McGregor Boyall is acting as an Employment Business in relation to this vacancy.

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