IT Support Technician

Tekever; West of England; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company pension (matched up to 10%)

25 days annual holiday

8 Bank holidays

Medical Insurance

Dental Insurance

Salary sacrifice schemes

Discretionary annual bonus

Job summary

Tekever is seeking an IT Support professional to ensure seamless operation of our IT infrastructure and deliver reliable technical assistance across locations.

You will support onboarding/offboarding, install hardware/software, and maintain enterprise systems while proactively addressing issues to keep operations moving forward.

Qualifications

• Technical or higher education in IT-related fields.
• Proven professional experience in similar IT support roles.
• Knowledge of networks and IT systems.
• Experience with programming, routers, switches, and servers.
• Ability to work independently and solve technical problems.
• Resilience, proactivity, and dynamism.

Responsibilities

• Provide local and/or remote user support.
• Assist in the installation of hardware and software systems.
• Provide IT support for employee onboarding and offboarding experience.
• Analyse and acquire IT equipment.
• Support in troubleshooting technical issues and network problems.
• Create and maintain technical and procedural documentation.
• Install, configure, and maintain equipment.
• Administer and maintain the company’s and branches’ infrastructure.
• Install, configure, and troubleshoot systems.

Skills

Networking

IT Systems

Hardware

Software

Troubleshooting

Documentation

Education

Technical or higher education in IT-related fields

Job description

Are you ready to revolutionise the world with TEKEVER?

At TEKEVER, we lead innovation in Europe as the European leader in unmanned technology, where cutting-edge advancements meet unparalleled innovation.

Digital | Defence | Security | Space

We operate across four strategic areas, combining artificial intelligence, systems engineering, data science, and aerospace technology to tackle global challenges — from protecting people and critical infrastructure to exploring space.

We offer a unique surveillance-as-a-service solution that delivers real-time intelligence, enhancing maritime safety and saving lives. Our products and services support strategic and operational decisions in the most demanding environments — whether at sea, on land, in space, or in cyberspace.

Become part of a dynamic, multidisciplinary, and mission-driven team that is transforming maritime surveillance and redefining global safety standards.

At TEKEVER, our mission is to provide limitless support through mission-oriented game-changers, delivering the right information at the right time to empower critical decision-making.

If you're passionate about technology and eager to shape the future — TEKEVER is the place for you.

The Mission:

As part of the Tekever team, your mission is to ensure the seamless operation of our IT infrastructure by delivering reliable technical support and maintaining robust, scalable systems. You will be the backbone of our day-to-day technology operations — empowering colleagues across all locations to work efficiently while proactively identifying and resolving challenges that keep our business moving forward. At Tekever, that means directly supporting the people and technology behind some of the most advanced UAS solutions in the world, making this a unique opportunity to grow your career at the cutting edge of drone innovation.

What will be your responsibilities:

• Provide local and/or remote user support.

• Assist in the installation of hardware and software systems.

• Provide IT support for employee onboarding and offboarding experience.

• Analyse and acquire IT equipment.

• Support in troubleshooting technical issues and network problems.

• Create and maintain technical and procedural documentation.

• Install, configure, and maintain equipment.

• Administer and maintain the company’s and branches’ infrastructure.

• Install, configure, and troubleshoot systems.

Profile and requirements:

• Technical or higher education in IT-related fields.

• Proven professional experience in similar roles.

• Knowledge of networks and IT systems.

• Experience with programming, routers, switches, and servers.

• Ability to work independently and solve technical problems.

• Resilience, proactivity, and dynamism.

What we have to offer you:

• An excellent work environment and an opportunity to make a difference.

• Salary commensurate with level of experience.

• Company pension contribution matched up to 10%.

• 25 days annual holiday + 8 Bank holidays.

• Medical Insurance.

• Dental Insurance.

• Salary sacrifice initiatives (EV Scheme, Cycle 2 Work, Tech Scheme)

• Discretionary annual company bonus.

Do you want to know more about us ?

Visit our LinkedIn page at https://www.linkedin.com/company/tekever/