IT Support Technician

YourRecruit; Sidcup; On-site; GBP 24,000 - 28,000; Full time

Job summary

An educational technology group in Sidcup is seeking a friendly IT Field Technician to join their team. This role is ideal for individuals at the start of their IT career, providing hands-on experience in a supportive environment. Responsibilities include delivering IT support to schools, managing devices and user accounts, and maintaining hardware. The ideal candidate should have at least 6 months of IT experience, excellent communication skills, and a willingness to learn more. A full UK driving license is essential.

Benefits

25 days holiday plus bank holidays

Generous pension scheme

Discounts via Blue Light Card

Career progression opportunities

Role with genuine social impact

Qualifications

• Minimum 6 months of IT experience or equivalent training.
• Comfortable with setting up devices and resetting passwords.
• Eager to learn about networks, cloud systems, and hardware.

Responsibilities

• Provide first-line and second-line IT support across schools.
• Set up new devices and manage user accounts.
• Maintain laptops, projectors, printers, and networks.
• Log and manage IT helpdesk tickets.
• Assist with system updates and new software rollouts.
• Collaborate with other technicians to ensure smooth operations.

Skills

Basic IT support

Friendly communication skills

Organizational skills

Understanding of Google Workspace

Windows proficiency

Job description

Are you at the start or early part of your IT career and ready to gain hands‑on experience in a supportive environment?

We're working with a forward‑thinking education group looking for a friendly IT Field Technician to join their team. It’s a great opportunity to grow your skills in a field‑based role with real variety, training, and support.

IT Field Technician

Sidcup – Field based within the area

£24,000 - £28,000 DOE

Monday to Friday | 8am – 4pm

What You’ll Receive

• 25 days holiday + bank holidays + 2 extra days at Christmas
• Generous pension scheme
• Blue Light Card – discounts on retail, travel & more
• Long‑term career progression opportunities within a respected and growing Trust
• The chance to work in a role with genuine social impact

What You’ll Do

• Provide friendly first‑line and some second‑line IT support across schools.
• Set up new devices, user accounts, and passwords.
• Help maintain hardware like laptops, projectors, printers, and networks.
• Log and manage IT helpdesk tickets and keep users updated.
• Support basic system updates and assist with rolling out new software.
• Work with other technicians to keep systems running smoothly.
• Help staff and students with IT questions and problems.
• Follow safety and data protection rules at all times.

About You

• Minimum 6 months IT experience (or similar training)
• Confident with basic IT tasks – setting up devices, resetting passwords, etc.
• Keen to learn more about networks, cloud systems, and hardware.
• Good with people – friendly, patient, and clear when helping others.
• Organised, reliable, and happy to work across different school sites.
• Comfortable using Google Workspace and Windows.
• A full UK driving licence and access to a car (essential)

For your information

• Interested? Please send your CV in as a Word format only
• Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
• Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short‑listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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