IT Support Technician

itecopeople; Painswick; On-site; GBP 26,000 - 30,000; Full time

Job summary

A technology support company in the UK is seeking an IT Support Technician to provide on-site and remote support. The role requires 2-3 years of IT Support experience, including knowledge of PC operating systems, Microsoft Dynamics, and networking. The position offers a salary of approximately £26,500 to £30,000, depending on experience, plus benefits including a pension and profit sharing.

Benefits

Pension

Profit Sharing

Qualifications

• 2-3 years of experience in an IT Support role is essential.
• Passion for IT and eagerness to learn.
• Strong ability to manage and prioritize multiple activities.

Responsibilities

• Provide on-site and remote support.
• Maintain PC operating systems and Networking.
• Install software on desktops and laptops.
• Diagnose hardware technical issues.
• Monitor remote alerts.

Skills

IT Support Experience

Strong Verbal Communication

Strong Written Communication

Ability to Manage Multiple Activities

Tools

Microsoft Dynamics

Windows 10

Office 365

Active Directory

TCP/IP

DNS

DHCP

Anti-Virus

Job description

IT Support Technician
Location: Office-based - Gloucestershire
Salary: Circa £26,500 to £30,000 depending on experience + pension
Permanent Position - Office-based - Profit Sharing
Start Date: ASAP.

Are you passionate about IT Support and eager to make a significant impact. Our client, with decades of experience, is looking for a dedicated IT Support Technician to join their team. You will play a pivotal role in integrating cutting‑edge technologies to enhance business operations.

A passion for IT with the ability to manage and prioritise multiple activities is essential.
Strong verbal and written communication.

Experience in an IT Support Role (Minimum 2-3 Years)

Key Responsibilities

• Experience of PC operating systems and Networking (TCP/IP, DNS, DHCP)
• Microsoft Dynamics knowledge would be an advantage, although not essential
• On-site and remote support
• Active Directory
• Anti‑Virus
• Installation of software to desktops and laptops
• Support for On‑Prem and Cloud
• Technical document upgrades
• IT escalations
• Remote monitoring alerts
• Windows 10 - Office 365 Administration
• Diagnosis of hardware technical issues

About Our Client

Our client success is built on hiring exceptional candidates who are passionate about IT and eager to learn from each other.