IT Support Technician

VanRath; Newtownabbey; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading IT solutions provider is seeking an IT Support Technician in Northern Ireland. You will provide multi-site IT support and technical troubleshooting, ensuring stability and efficiency of operations. The role requires a degree in IT and strong experience in IT support. The contract is temporary for 3-6 months with the potential for a permanent position. Immediate start available.

Qualifications

• Degree in Information Technology or a related field.
• Strong experience in IT support or system administration.
• Excellent troubleshooting skills.
• Confident communicator with experience delivering both remote and face-to-face support.
• Comfortable working in fast-paced or multi-site environments.
• Driving licence and access to own car.

Responsibilities

• Provide front-line (1st/2nd line) IT support across various locations.
• Log and resolve user issues using the IT service desk system.
• Configure, deploy, and maintain IT hardware, software, and mobile devices.
• Support internal platforms, tools, and business applications.
• Perform user account administration and access control.
• Maintain Microsoft 365 services, including Co-Pilot and Entra.
• Manage Active Directory, Group Policies, and Windows Server functions.
• Assist with new user onboarding and hardware provisioning.

Skills

IT support

Technical troubleshooting

Communication

Education

Degree in Information Technology or related field

Tools

Microsoft 365

Active Directory

Job description

• Job Reference: VR141025
• Job Title: IT Support Technician
• Salary: 28-32k pa
• Based: Newtownabbey (plus travel to various sites)
• Hours: Full time - 37.5 pw (Mon-Fri, 9am-5.30pm)
• Contract: Temp: 3-6 months, with potential to secure permanent position

Overview

We're seeking an IT Support Technician to assist with the day-to-day stability and efficiency of our IT operations. Working across multiple sites, you will ensure core systems, devices, and infrastructure continue to support smooth and secure operations.

In this hands-on role, you will handle user support, technical troubleshooting, and the setup and maintenance of IT equipment and software. You'll gain exposure to a variety of platforms and technologies, contributing directly to the performance and security of our systems and services.

To start ASAP

About you

• Degree in Information Technology or a related field
• Strong experience in IT support or system administration
• Excellent troubleshooting skills
• Confident communicator with experience delivering both remote and face-to-face support
• Comfortable working in fast-paced or multi-site environments
• Driving licence and access to own car

What you'll do as an IT Support Technician

• Provide front-line (1st/2nd line) IT support across various locations
• Log and resolve user issues using the IT service desk system
• Configure, deploy, and maintain IT hardware, software, and mobile devices
• Support internal platforms, tools, and business applications
• Perform user account administration and access control
• Maintain Microsoft 365 services, including Co-Pilot and Entra
• Manage Active Directory, Group Policies, and Windows Server functions
• Assist with new user onboarding and hardware provisioning

For further information on this vacancy, or any other IT Support Technician job in Northern Ireland, apply via the link.