IT Support Technician

itecopeople; England; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading IT support company in Gloucestershire is seeking an IT Support Technician. This office-based role offers a salary of up to £30,000, depending on experience. Key responsibilities include providing on-site and remote support, managing Windows 10 and Office 365 environments, and diagnosing hardware issues. The ideal candidate will have a strong passion for IT and at least 2 years of relevant experience.

Qualifications

• Passion for IT with ability to manage and prioritise multiple activities.
• Minimum 2-3 years experience in an IT Support role.
• Experience with Microsoft Dynamics is an advantage.

Responsibilities

• Provide on-site and remote support.
• Install software on desktops and laptops.
• Manage IT escalations and remote monitoring alerts.
• Diagnose hardware technical issues.

Skills

IT support passion

Strong verbal communication

Strong written communication

Experience in IT Support

Tools

PC operating systems

Networking (TCP/IP, DNS, DHCP)

Active Directory

Windows 10

Office 365

Job description

IT Support Technician

Location: Office-based - Gloucestershire

Salary: Circa £26,500 to £30,000 depending on experience + pension

Permanent Position - Office-based - Profit Sharing

Start Date: ASAP.

Are you passionate about IT Support and eager to make a significant impact. Our client, with decades of experience, is looking for a dedicated IT Support Technician to join their team. You will play a pivotal role in integrating cutting-edge technologies to enhance business operations.

Qualifications

• A passion for IT with the ability to manage and prioritise multiple activities is essential.
• Strong verbal and written communication.
• Experience in an IT Support Role (Minimum 2-3 Years)

Key Responsibilities

• Experience of PC operating systems and Networking (TCP/IP, DNS, DHCP)
• Microsoft Dynamics knowledge would be an advantage, although not essential
• On-site and remote support
• Active Directory
• Anti-Virus
• Installation of software to desktops and laptops
• Support for On-Pem and Cloud
• Technical document upgrades
• IT escalations.
• Remote monitoring alerts
• Windows 10 - Office 365 Administration
• Diagnosis of hardware technical issues

About Our Client

Our client success is built on hiring exceptional candidates who are passionate about IT and eager to learn from each other.

Services advertised are those of an Employment Agency.