IT Support Technician

ISR RECRUITMENT LIMITED; Devon and Torbay; On-site; GBP 21,000 - 25,000; Full time

Job summary

A respected professional services company in Exeter, Devon is seeking an IT Support Technician. The ideal candidate will have over a year of experience in a helpdesk role, with strong Windows Server and Office 365 knowledge. This role offers a salary of up to £25,000 per year, alongside benefits such as 25 days holiday, pension, and life insurance. Candidates should have excellent customer service skills and a passion for IT.

Benefits

25 days holiday plus bank holidays

Pension

Life Insurance

Medical

Qualifications

• 1+ years experience in a similar helpdesk or IT environment.
• Strong knowledge of Windows Server and Windows Desktop 10/11.
• Excellent customer service skills.

Responsibilities

• Provide first-line technical support and troubleshoot issues.
• Assist with the roll-out of new hardware and software.
• Provide end-user IT training.

Skills

1+ years experience in a similar helpdesk or IT environment

Strong Windows Server experience

Excellent Office 365 knowledge

Customer service skills

Education

CompTIA+

Network +

Job description

• IT Support Technician
• Exeter, Devon
• Up to c£25,000 per year
• 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc.

Skills and Experience:

• 1+ years experience in a similar helpdesk or IT environment within a 1st Line role is essential
• Strong Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11
• Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
• Experience of working within an ITIL environment would be valuable
• Technical qualifications such as CompTIA+, Network + would be advantageous
• Experience within a Law Firm or similar area desirable but not essential
• Excellent customer service skills focused on providing your colleagues with first-class support

NB: A full driving licence is essential (access to a vehicle is not required, but beneficial)

The Opportunity:

My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon.

This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects.

You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software.

Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client s IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm s in-house software and database systems.

Applications:

Please contact John here at ISR to hear how he can help you find your next role in the Devon area as he is working with some fantastic clients who are growing and offer superb career opportunities that will enable you to develop and grow your career?