IT Support Technician

Atlas Recruitment Group ltd; Dartford; On-site; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency is looking for an IT Support Technician in Dartford, Kent. You will provide first-line support for technical issues, assist users via various means, and configure hardware. The role requires good problem-solving abilities and attention to detail, offering a salary of up to £27,000. This position is ideal for someone who enjoys supporting others and improving technical efficiency.

Qualifications

• Experience in IT support or a related field preferred.
• Ability to diagnose and resolve technical issues effectively.
• Strong communication skills across various levels.

Responsibilities

• Be the first line of defence for technical issues.
• Assist colleagues and customers via phone, email, and helpdesk tickets.
• Build and configure PCs and laptops for users.

Skills

Technical troubleshooting

Customer service

PC and laptop configuration

Detail-oriented

Job description

Overview

We're working with a company looking for an IT Support Technician to be the first line of defence when technical issues arise.

You'll help colleagues and customers via phone, email, and helpdesk tickets — diagnosing problems, logging incidents, and keeping things moving.

You'll also build and configure PCs and laptops, making sure everyone's set up with the right tools for the job.

The role suits someone organised, methodical, and confident communicating with people at all levels.

If you've got a sharp eye for detail, thrive under pressure, and enjoy making tech work seamlessly for others, this is a great place to grow your skills in a supportive, hands-on environment.

Sound like you? Click apply and we'll be in touch within 24 hours if you're a good fit.

IT Support Technician

Wholesale/Retail

Dartford, Kent - on-site

Up to £27,000