IT Support Technician

Atlas Recruitment Group Limited; City Of London; On-site; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency is seeking an IT Support Technician to join a company in Dartford. The ideal candidate will be responsible for troubleshooting technical issues, providing support via various channels, and configuring PCs and laptops. Strong communication and organisational skills are essential for success in this role. This position offers the opportunity to develop skills in a hands-on environment.

Qualifications

• Experience in troubleshooting IT issues via phone and helpdesk.
• Strong communication skills to interact with colleagues and customers.
• Ability to build and configure PCs and laptops.

Responsibilities

• Provide first line support for technical issues.
• Diagnose problems and log incidents.
• Build and configure computers for users.

Skills

Problem diagnosis

Customer communication

PC/Laptop configuration

Organised and methodical

Job description

IT Support Technician

Wholesale/Retail

Dartford, Kent - on-site

Up to 27,000

We're working with a company looking for an IT Support Technician to be the first line of defence when technical issues arise. You'll help colleagues and customers via phone, email, and helpdesk tickets - diagnosing problems, logging incidents, and keeping things moving.

You will also build and configure PCs and laptops, making sure everyone's set up with the right tools for the job. The role suits someone organised, methodical, and confident communicating with people at all levels.

If you've got a sharp eye for detail, thrive under pressure, and enjoy making tech work seamlessly for others, this is a great place to grow your skills in a supportive, hands‑on environment.

Sound like you? Click apply and we'll be in touch within 24 hours if you're a good fit.