IT Support Technician

iO Associates; City Of London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading professional services firm in London is seeking an IT Support Technician to provide essential technical support. You will work closely with senior stakeholders, managing IT operations and ensuring a seamless experience. The ideal candidate has strong IT support experience, is skilled in audio/visual equipment, and thrives in a collaborative environment. This role offers a competitive salary up to £40,000 and opportunities to engage with senior leadership.

Benefits

Competitive salary up to £40,000

Exposure to senior leadership

Varied role with dynamic responsibilities

Opportunity to make a real impact

Qualifications

• Experience in IT support within a professional or client-facing environment.
• Confident in working with audio/visual equipment and conference room setups.
• Enjoys engaging with stakeholders and providing excellent service.

Responsibilities

• Providing day-to-day IT support to users across the firm.
• Setting up and maintaining conference rooms.
• Managing audio/visual equipment for smooth meetings and events.
• Acting as a trusted point of contact for senior stakeholders and clients.

Skills

IT support experience

Audio/visual equipment management

Stakeholder engagement

Excellent service skills

Job description

IT Support Technician

Location: Onsite, London

Salary - Up to £40,000

We're working with a leading professional services firm who are looking for an IT Support Technician to join their team. This is a fantastic opportunity for someone who enjoys combining hands‑on technical support with client‑facing responsibilities in a dynamic environment.

As the IT Support Technician, you'll be the go‑to person for technical support across the business. You'll work closely with senior stakeholders, ensuring they receive a seamless IT experience. Your responsibilities will include:

• Providing day‑to‑day IT support to users across the firm
• Setting up and maintaining conference rooms
• Managing audio/visual equipment to ensure meetings and events run smoothly
• Acting as a trusted point of contact for senior stakeholders and clients

What's in it for you?

• Competitive salary up to £40,000
• Exposure to senior leadership in a professional services environment
• A varied role where no two days are the same
• The chance to make a real impact by ensuring smooth operations for high‑profile meetings and events

We're looking for someone who:

• Has experience in IT support within a professional or client‑facing environment
• Is confident working with audio/visual equipment and conference room setups
• Enjoys engaging with stakeholders and providing excellent service
• Thrives in a busy, collaborative setting

If this sounds like the right fit for you, please share your CV and we can arrange a call to discuss further!