IT Support Technician

Birmingham Newman University; Birmingham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

35 days leave

Pension scheme

Free on-site parking

Cycle to work scheme

Staff development opportunities

Employee assistance programme

Occupational health services

Job summary

Birmingham Newman University is seeking an IT Support Technician to join our busy IT team, supporting IT, networking, hardware, software and audiovisual systems.

The successful applicant will have experience with Windows and Office products such as Teams and Telephony, and familiarity with AV and networking. Informal enquiries via Raj Kumar at [e-mail]; closing date 15 September 2026; interviews in October 2026. Equal Opportunity Employer.

Qualifications

• Experience with Microsoft Windows and Office (Teams) applications.
• Ability to support audio-visual technology and networking systems.
• Experience in an educational environment is desirable.

Responsibilities

• Provide IT support for hardware, software, and AV systems.
• Assist in IT service desk tasks and user support.
• Collaborate with the IT team to improve IT services.

Skills

Windows OS

Microsoft Teams / Office

Audio-visual support

Networking basics

Tools

Teams Telephony

Telephony systems

Job description

Birmingham Newman University is seeking to appoint an IT Support Technician to join our busy team. The role involves supporting and assisting in the enhancement of Information Technology, Networking, hardware, Software and Audio Visual.

The successful applicant will have experience of working with Microsoft Windows and Microsoft Office products such as Teams and Telephony along with competence in supporting audio-visual technology and knowledge of Networking Systems. Experience of working in an educational environment is desirable, but not essential.

Informal enquiries about this opportunity are very welcome. Please contact Raj Kumar, at [e-mail] to discuss the role further.

Closing date for applications: 15 September 2026

Interviews will take place in October 2026

Birmingham Newman University offers a wide range of staff benefits including:

• 35 days annual leave entitlement plus bank holidays (pro rata for part time posts)
• pension scheme
• chaplaincy and spiritual care
• library services
• free on-site parking
• discounted travel scheme
• cycle to work scheme
• employee assistance programme
• occupational health and counselling services
• staff development opportunities

Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.

Birmingham Newman University is an Equal Opportunity Employer