IT Support Technician

VANRATH; Antrim; On-site; GBP 28,000 - 32,000; Full time

Job summary

A technology support company in Northern Ireland is seeking an IT Support Technician to ensure the stability and efficiency of their IT operations across multiple sites. The ideal candidate will have a degree in IT, experience in IT support, and strong troubleshooting skills. This role is full-time and temporary with the potential for a permanent position.

Qualifications

• Strong experience in IT support or system administration.
• Excellent troubleshooting skills.
• Confident communicator with experience delivering remote and face-to-face support.
• Comfortable working in fast-paced or multi-site environments.
• Driving licence and access to own car.

Responsibilities

• Provide front-line (1st/2nd line) IT support across various locations.
• Log and resolve user issues using the IT service desk system.
• Configure, deploy, and maintain IT hardware, software, and mobile devices.
• Support internal platforms, tools, and business applications.
• Perform user account administration and access control.
• Maintain Microsoft 365 services, including Co-Pilot and Entra.
• Manage Active Directory, Group Policies, and Windows Server functions.
• Assist with new user onboarding and hardware provisioning.

Skills

IT Support

Troubleshooting

Networks

PCs

Printers

Laptops

Education

Degree in Information Technology or related field

Job description

IT Support Technician

• Job Reference: VR141025
• Job Title: IT Support Technician
• Salary: 28-32k pa
• Based: Newtownabbey (plus travel to various sites)
• Hours: Full time - 37.5 pw (Mon-Fri, 9am-5.30pm)
• Contract: Temp: 3-6 months, with potential to secure permanent position

Overview

We're seeking an IT Support Technician to assist with the day-to-day stability and efficiency of our IT operations. Working across multiple sites, you will ensure core systems, devices, and infrastructure continue to support smooth and secure operations.

In this hands‑on role, you will handle user support, technical troubleshooting, and the setup and maintenance of IT equipment and software. You'll gain exposure to a variety of platforms and technologies, contributing directly to the performance and security of our systems and services.

*To start ASAP

About you

• Degree in Information Technology or a related field

• Strong experience in IT support or system administration

• Excellent troubleshooting skills

• Confident communicator with experience delivering both remote and face‑to‑face support

• Comfortable working in fast‑paced or multi‑site environments

• Driving licence and access to own car

What you'll do as an IT Support Technician

• Provide front-line (1st/2nd line) IT support across various locations

• Log and resolve user issues using the IT service desk system

• Configure, deploy, and maintain IT hardware, software, and mobile devices

• Support internal platforms, tools, and business applications

• Perform user account administration and access control

• Maintain Microsoft 365 services, including Co‑Pilot and Entra

• Manage Active Directory, Group Policies, and Windows Server functions

• Assist with new user onboarding and hardware provisioning

For further information on this vacancy, or any other IT Support Technician job in Northern Ireland, apply via the link.

Skills:

• IT Support
• Troubleshooting
• Networks
• PCs
• Printers
• Laptops