IT Support & Systems Engineer

TXODDS; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading provider of betting solutions in London is seeking an experienced IT Support & Systems Engineer to build and maintain internal IT systems. You will manage hardware, provide technical support across Windows, Mac, and Linux, and implement security measures. This role offers a competitive benefits package within a dynamic and innovative environment, where you will work with a collaborative team focused on establishing reliable IT infrastructure.

Benefits

Competitive benefits package

Qualifications

• Proven experience in IT support and infrastructure management.
• Strong knowledge of Office 365 Active Directory and endpoint security tools.
• Familiarity with AV systems, laptop provisioning, and access management.

Responsibilities

• Set up and manage laptops, desktops, and AV equipment.
• Install and configure hardware and software components.
• Build and maintain secure Wi-Fi and network infrastructure.
• Provide technical support to end-users across systems.
• Implement security measures to protect company assets and data.

Skills

IT support and infrastructure management

Office 365 Active Directory

Security tools

Windows, Mac, and Linux environments

Communication

Collaboration

Tools

CompTIA A+

Microsoft certifications

ITIL

Job description

IT Support & Systems Engineer

London UK. Onsite 5 days per week in office

Permanent

About TxODDS

TXODDS is a premier provider of ultra low-latency accurate odds data fast scores and innovative betting solutions for the global sports betting industry. With offices in London Chicago and Belgrade and team members working worldwide we deliver cutting-edge technology and data products that power some of the worlds top sportsbooks.

About the Role

We’re looking for an IT Support & Systems Engineer to join our Infrastructure & DevOps team. This is a hands‑on foundational role focused on building and maintaining internal IT systems from the ground up. You’ll be the go‑to person for all things IT in our London office helping us establish secure reliable infrastructure and supporting end‑users across the business.

What You’ll Do

In this role you’ll take ownership of key responsibilities that help drive team and business success. Your day‑to‑day will include:

• Setting up and managing laptops, desktops and AV equipment for the London office
• Installing and configuring hardware and software components across the business
• Building and maintaining secure Wi‑Fi and network infrastructure
• Providing responsive technical support to end‑users troubleshooting issues across Windows, Mac and Linux systems
• Implementing security measures to protect company assets and data
• Managing Office 365 Active Directory and access permissions across platforms
• Creating and maintaining asset inventories and technical documentation
• Assessing IT needs and recommending upgrades or improvements
• Navigating change management with stakeholders and helping drive adoption of new systems
• Supporting the rollout of foundational IT processes and policies

What You’ll Bring

• Proven experience in IT support and infrastructure management
• Strong knowledge of Office 365 Active Directory and endpoint security tools
• Familiarity with AV systems, laptop provisioning and access management
• Comfort working across Windows, Mac and Linux environments
• A proactive self‑starting attitude and ability to work with minimal structure
• Excellent communication and collaboration skills
• Ability to prioritise security and navigate stakeholder resistance with confidence
• Bonus: certifications like CompTIA A+, Microsoft or ITIL are a plus

What You’ll Get From Us

At TxODDS you’ll be part of a well‑established technology‑first company with ambitious growth plans and a global footprint. You’ll work alongside brilliant minds in a culture that’s fun, relaxed, and hardworking where innovation and collaboration are at the heart of everything we do.

We offer a competitive benefits package tailored to your location and we’re happy to share more details during the hiring process.

Interview Process

We like to keep things straightforward and respectful of your time. Most roles kick off with a friendly chat with the Talent Partner followed by a couple of team interviews to dive deeper into your experience and fit. For this role there will be a short technical assessment—nothing scary, just a chance to show us how you think.

Equal Opportunities & Data Protection

TxODDS is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive respectful workplace. If you require any adjustments during the recruitment process please let us know.

We take data protection seriously. Any personal information shared during the application process will be handled in line with applicable privacy laws.

Key Skills

• Engineering Support
• Law Enforcement
• ABB
• Information Security
• Adobe Dreamweaver
• Data Analysis

Employment Type: Full Time

Experience: years

Vacancy: 1